Azure Support Engineer

Responsibilities

• Provide day-to-day support for Azure infrastructure , including handling and resolving support tickets within defined SLAs
• Monitor cloud environments and proactively identify, troubleshoot, and resolve issues
• Configure, maintain, and enhance monitoring and alerting systems
• Execute infrastructure decommissioning activities following standard processes and compliance guidelines
• Generate and maintain support reports, audit logs, and user activity reports
• Ensure system availability, performance, and security across Azure environments
• Collaborate with cross-functional teams to resolve incidents and implement improvements
• Required Skills & Qualifications
• Hands-on experience with Microsoft Azure infrastructure services
• Strong knowledge of Windows Server OS administration
• Familiarity with monitoring tools and alerting frameworks in Azure (e.g., Azure Monitor, Log Analytics)
• Understanding of incident management and ticketing tools
• Ability to work in 24/7 shift-based environments
• Good communication and documentation skill.
• Preferred Skills
• Basic knowledge of networking concepts (VNet, NSG, VPN)
• Experience with automation (PowerShell / Azure CLI)
• Understanding of cloud security and compliance practices
• Soft Skills
• Strong problem-solving and troubleshooting abilities
• Ability to work under pressure in a fast-paced environment
• Team collaboration and stakeholder communication
• All your information will be kept confidential according to EEO guidelines.
• Follow us on LinkedIn | Twitter

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Eversana1? Share your experience