Digital, Social & Creative Content Manager

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Digital, Social and Creative Content Manager Fixed term up to 12 months Full time / Part time Salary: £57,815 - £65,021 , with potential for further progression to £73,211 with our pay progression scheme. Location: Hybrid Contracted to our Wilmslow, London, Edinburgh, Cardiff or Belfast office, we will be relocating to Manchester city centre from 28 September 2026. Once the move takes place your contracted office will be Circle Square, Manchester. Through hybrid working we offer flexible home and office-based working opportunities and there will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need. Why work for the ICO? Pay progression scheme. Hybrid and flexible working options. 25 days paid holiday per year, plus privilege and public holidays. Flexi leave (up to 26 additional days leave per year). Pension (employer contribution around 28.9%). Online discount scheme to save money at major supermarkets, retailers, gyms, restaurants, insurance providers and many more. Health Cash Plan. Fantastic development opportunities to learn and progress. Further details can be found on the benefits section of our website . Job summary The ICO's work affects every single person in the UK. Our regulatory role impacts how healthcare can innovate to help you live longer, how social media firms select the content you see and how police can use technology to reduce crime. We oversee how you can access information about how your taxes are spent, or about how a company is using your data. It is our communications department's role to tell those stories. We work to support the office's work in explaining the law and influencing the behaviour of organisations. We help people to understand their information rights, and support public trust and confidence in the responsible use of data. And we increase public and stakeholder awareness of the benefits of what we do, protecting and enhancing our reputation. What does that mean in practice? Running impactful campaigns that change people's lives. Working with national print and broadcast media, placing stories, building a contacts book and spotting opportunities. Growing our social media following, finding new ways to engage audiences in our work and creating content people want to see. And ensuring our website reflects the breadth of work and level of detailed guidance that characterise the ICO. The Information Commissioner's Office (ICO) is the independent regulator of information rights. In a data-driven world, we provide advice, guidance, and support to organisations enabling compliance with their obligations, as well as protecting individuals and their personal data. As an employer, we are passionate about making a positive difference to the lives and careers of our people, and we empower you to be curious, impactful, collaborative and respectful. Job description Our Digital, Social and Creative Content Manager is at the centre of our work to engage people in what the ICO does. We want an experienced digital comms professional who can communicate, explain and raise awareness of the ICO's work, with creative content at the heart of their approach. You will be comfortable working across the full range of social and digital channels, and you will be able to integrate that work with the output of teams across communications, with a pivotal role in our campaigns, news delivery and wider communications. We want someone who can lead our digital team, ensuring our work is prominent and engaging, as well as prioritised and focused on strategic outcomes. In doing so, you will help equip your communications colleagues with the skills they need to adopt new and innovative approaches to communicating. You will have overall responsibility for leading and managing a team of nine, including a web content team, graphic design team, social media team and a speechwriter - the former two managed by team managers. You will be responsible for overseeing and ensuring successful delivery of year two of our 2025-27 social media strategy, a key role in delivering the ICO's Digital Vision, and overseeing the increasing professionalisation of our graphic design service. We want someone who can be a key member of the Senior Management Team, playing an active role in the continued improvement and evolution of our communications function, and helping to deputise for the Head of Media. You will help further embed a culture of proactivity, flexibility and collaboration in teams across the directorate to make sure we are delivering the very best communications. This is an exciting and challenging opportunity for a candidate who is able to demonstrate creative thinking, engaging story-telling, excellent news judgment and strong leadership - with a keen eye on detail, delivery, impact and the bigger picture. Crucially, the role requires an ability to form good, productive, effective and professional working relationships with peopl

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