Residency Program Coordinator

Responsibilities

• You'll be the engine that keeps our Clinical Residency Program running smoothly and effectively:
• Lead onboarding and orientation , ensuring every resident is set up for success from day one
• Coordinate scheduling, communication, and daily program operations
• Maintain accurate, audit-ready documentation aligned with CARF standards
• Track supervision hours, training progress, and licensure milestones
• Support trainings, workshops, and program events from planning to execution
• Serve as a key point of contact for residents, supervisors, and leadership
• Partner across teams (Clinical Ops, HR, Compliance) to keep everything aligned
• Contribute to quality improvement initiatives that strengthen the program
• Maintain a small therapy caseload , delivering high-quality, client-centered care
• Assist with client coordination , including referrals and transitions
• What Success Looks Like
• Residents are fully onboarded and confident on day one
• Documentation is consistently accurate, complete, and audit-ready
• Communication is timely, clear, and reliable
• Trainings and supervision sessions run smoothly and on schedule
• Program data and reports are delivered accurately and on time
• What You Bring
• Master's degree in Social Work, Counseling, Psychology, or related field
• Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent) - required for providing therapy services
• 2+ years of behavioral health experience, including direct clinical care
• Strong organization and attention to detail-you don't let things fall through the cracks
• Ability to manage multiple priorities in a fast-paced environment
• Experience with program coordination or training programs (a plus)
• Familiarity with CARF, Medicaid documentation, and licensure tracking
• Comfort with EHR systems and tools like Google Workspace or Microsoft Office
• A collaborative, proactive, and solutions-focused mindset
• Work Environment
• Fully remote with occasional in-person meetings or events
• Standard business hours with some flexibility
• Minimal, planned travel
• Collaborative, virtual-first team environment
• Why Backpack Health? 💙
• We're on a mission to expand access to high-quality behavioral health care for youth and families-and our residency program is at the heart of that work.
• In this role, you won't just support a program-you'll help develop clinicians, strengthen systems, and improve care at scale .
• How We Support You
• 📚 Growth & Development - CEU reimbursement, clinical supervision, and career advancement opportunities 💜 Supportive Team Culture - Work alongside passionate clinicians and operators who care about the mission 💰 Competitive Benefits Package
• Medical, Dental & Vision Insurance
• 401(k) with 3% company match
• Paid Holidays & Generous PTO

Benefits

Additional Information

🧠 Residency Program Coordinator (Behavioral Health) Backpack Health | Remote/Hybrid 📍 Location: Remote 🎓 License Required: Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent) 💰 Salary: $60,000/year ⏰ Schedule: Full-Time Make an Impact Beyond the Caseload At Backpack Health, we're not just delivering care-we're building the future of behavioral health. As a Residency Program Coordinator , you'll play a pivotal role in shaping the next generation of clinicians while maintaining a small clinical caseload of your own. If you're highly organized, clinically grounded, and excited about mentoring systems and people-not just clients-this role offers a unique blend of leadership, coordination, and direct impact .

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