Infrastructure Observability and Monitoring Specialist

About the role

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI is looking for an experienced, innovative, and motivated Infrastructure Observability and Monitoring Specialist to support the mission objectives and needs of the customer, the Defense Intelligence Agency. The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.

Responsibilities

• Designs and configures infrastructure monitoring tools and services to promote real-time access to system alerts, cyber status, events, and other data collection that informs Operations teams and Government stakeholders
• Monitors and manages user and group access to tools, dashboards, reports, and data
• Collaborates with other engineers and Operations teams on requirements, APIs, and other data collection techniques and correlations on integrated infrastructure usage, alert thresholds, and potential aggregation for automated ticket creation
• Designs tests using simulations, physical components, and synthetic data transactions to enable Lab-based and in-production validation of system health, availability, and performance
• Develops clear and complete documentation for monitoring solutions, analytic platforms, and related activities
• Provides Tier 3 engineering support for all monitoring and management solutions to meet SLA requirements

Requirements

• Required:
• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• DOD 8140 Certification applicable to role (minimum Security+)
• An AA and 14+ years of experience, BS/BA and 12+ years of experience, MS/MA and 10+ years of experience, or PhD and 8+ years of experience
• Minimum 6 years of hands-on experience designing, integrating, validating, and implementing infrastructure monitoring and management solution
• Practical experience with Splunk, SolarWinds, NETSCOUT, NNMi, HPNA, Cisco Catalyst, ScienceLogic or other infrastructure monitoring and management platforms
• Willingness to learn new skills and new technologies.
• Desired:
• Degree in Science, Technology, or Engineering
• Familiarity with IC ITE services and classified environments
• Practical experience with ServiceNow or other ITSM systems
• Practical experience with Tableau, and other reporting or dashboard engines
• ITIL 4 Foundation Certification
• -
• What You Can Expect:
• A culture of integrity.
• At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
• An environment of trust.
• CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
• A focus on continuous growth.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
• Pay Range :
• The proposed salary range for this position is:
• $103,800 - $218,100
• CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Benefits

Additional Information

Job Title: Infrastructure Observability and Monitoring Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * *

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