Bank Teller (N/S/E/W)
External
Persol Singapore · SingaporeS$32K–S$40K/yrContractUnknown1d ago
Compliance
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Responsibilities
- Attend to walk-in customers
- Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
- Assist in customers' enquiries and ensure service delivery standards are met in achieving total customer satisfaction
- Prospect and introduce customers to the Bank's products and services
- Educate and migrate customers towards our digital platform
- Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
- Ability to understand issues and appropriately escalate to Management in a timely fashion
- Ensure compliance with all regulatory requirements
- Contributes to self and team effort by accomplishing related results
Requirements
- Customer Oriented
- Able to cope with large crowd
- Individuals with customer service experience
- PERSOL Singapore Pte Ltd - UEN No. 200007268E - EA License No. 01C4394 -EA Registration No. R23117785 (Lok Ding Hann)
Additional Information
Bank Teller 5.5 working days per week (every sat - halfday) Salary: Up to $3,300 + FIXED Allowance Duration: 12 months contract (renewable / convertible)
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