Operations Risk Manager, RQA, Analyst
External
Blackrock · Gurugram, IndiaPrepare for this interview
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Responsibilities
- Manage operating event investigation from beginning to end for lower severity events: root cause analysis, validating impact, creating an executive summary, reporting to senior stakeholders, and influencing accountability for process improvements
- Serve as a first point of contact for certain operating events. This may include guiding first line management on appropriate steps to close exposures created by the event
- Use the firm's rich operating data and incident data to hypothesize, analyze, monitor, report, and escalate trends in the operating environment
- Drive efficiency in the operating event workflow, improve user experience and lead projects to enhance the Enterprise Risk systems
- Prepare risk reports and analysis to support management & business in fulfilling their oversight responsibilities
- Skills/Experience:
- A degree in Business, Finance or Risk Management-related field
- Comfortable working in a fast-paced environment and running multiple high priority tasks with senior management visibility
- 1-3 years of enterprise and operational risk management-related experience, preferably in financial services
- An understanding of the fundamental principles of operational risk management, including error investigation and resolution, risk assessments, risk reporting and analysis and the necessity to react quickly when appropriate
- An ability to explain complex ideas in simple but impactful terms and experience using effective communication, written and verbal, to influence outcomes
- Strong interpersonal skills, writing and presentation skills and an ability to communicate with all levels across the organization and across different time zones
- Strong analytical skills to identify emerging risks, summarize issues and explain risk trends
- Conflict resolution and confidence in dealing with senior stakeholders
- Experience using AI tools (e.g., ChatGPT, Copilot, Gemini, Claude) to improve analysis, reporting, process efficiency, or data quality.
- Programming (SQL, Python, etc.) and/or data visualization expertise, preferred but not required
- Understanding of financial market instruments and Trade & Product Lifecycle would be beneficial
- Knowledge of Aladdin is a plus
Benefits
Additional Information
About this role Business Overview The Risk & Quantitative Analysis (RQA) group provides independent oversight of BlackRock's fiduciary and enterprise risks. RQA's principal objectives are to advance the firm's risk management practices and to deliver independent risk expertise and constructive challenge to drive better business and investment outcomes. RQA is committed to investing in our people to increase individual enablement and ultimately build a stronger team. Our goal is to create a culture of inclusion which encourages collaboration, innovation, diversity and the development our future leaders. We actively engage in discussions on career growth and work with team members to understand how personal passions and strength connect with our purpose. RQA-ERM Operational Risk The Operational Risk team within Enterprise Risk is responsible for all aspects of operational risk, including error investigation and resolution, new product and business change risk assessments, risk reporting / analysis, leading risk reducing projects and the maintenance of the operational risk framework, including facilitation of risk and control self-assessments.
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