CSH - Technical Expert - Cooling and Datacenters

Responsibilities

• Technical Leadership & Expertise Support:
• Provide L3 expert-level support for Connected Services Hub for cooling systems including and not limited on:
• Air cooled & water-cooled chillers
• CRAH/CRAC units
• InRow cooling
• Free cooling systems
• Cooling towers, dry coolers & heat-rejection equipment
• Digital monitoring infrastructures (sensors, flow, temperature, pressure, Netbotz...)
• Support Connected Services Hub agents for remote complex troubleshooting.
• Provide expertise to help Analytics team develop scripts, algorithms relevant to facilitate our monitoring of cooling devices (Efficiency improvement & optimization).
• Cooling system integration with electrical distribution
• Support R&D, LoB, and offer creation teams during Agile development cycles related to cooling digitalization
• Contribute to provisioning, validation tests and qualification of new offer bricks related to cooling.
• Knowledge Management & Content Development:
• Build & maintain knowledge content for cooling systems for Connected Services Team under the form of a comprehensive training plan.
• Lead development of training modules for internal teams.
• Create technical documentation:
• Provisioning Guide and application guide (digital twin creation and configuration)
• Alarm playbook creation (how-to react in case of alarms) Troubleshooting guides
• Know issues & resolutions
• Best practices
• Expert Network Management & Collaboration:
• Be the Connected Services Hub Cooling Expert single point of contact with Schneider Electric relevant cooling experts' actors (ClimaCheck, BA, EAA SP&C...).
• Work closely with Connected Services Hub Excellence team to
• Optimize offer efficiency.
• Improve workflows and procedures for cooling-related execution.
• Quality Improvement:
• Act as the voice of the field:
• Identify recurring issues.
• Contribute to root cause analysis and corrective plans.
• Provide structured feedback to LoB and engineering team.

Requirements

• Technical
• Strong experience with cooling systems including:
• Chillers (air/water-cooled)
• CRAH/CRAC units
• Refrigeration failures, cycle & thermodynamics
• Cooling control loops & instability
• Hydronics (pumps, loops, valves)
• Compressors, valves, pumps
• Datacenter rack level cooling
• Redundancy (N+1/N+2) behavior
• Familiarity with datacenter infrastructure & Uptime Tier design principles.
• Solid troubleshooting skills for complex, multi-system failures.
• IT / Digital
• Understanding of:
• IoT architecture & sensors
• Sensor data flows
• Cloud platforms
• Cybersecurity basics
• Data analytics
• Communication protocols (Modbus/SNMP/BACnet)
• Soft Skills
• Excellent communication and customer-facing abilities.
• Ability to lead technical discussions and trainings.
• Team-oriented with strong collaboration skills.
• Other
• Ability to travel as required.
• Experience in Agile methodology is a plus.
• Bachelor's or Master's degree in Electrical Engineering, Electronics, Mechatronics, or related field with 10-15 years of experience
• Looking to make an IMPACT with your career?
• IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
• We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
• Become an IMPACT Maker with Schneider Electric - apply today!
• 40 billion global revenue
• +9% organic growth
• 150 000+ employees in 100+ countries
• You must submit an online application to be considered for any position with us. This position will be posted until filled.
• At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, q

Additional Information

If you are passionate about cooling technologies and enjoy helping others grow, this role is for you.

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