Field Service Technician

Responsibilities

• As a Field Service Technician, you will be an expert technician for the FUCHS product line. You will assist dealers and customers with the set-up, safety and operations, troubleshooting and repair of material handler equipment.
• You will provide:
• On-site technical support, installation and service for the FUCHS product line.
• Understand and educate on equipment designs, specifications and equipment requirements.
• Document work and prepare field service reports.
• Escalate equipment quality issues to initiate quality alerts and prevent repeat failures.
• Effectively provide engineering with field performance data and recommended improvements.
• Act as a Fuchs Terex advocate in all situations.
• Manage time, skills and resources to produce maximum volume of work with the least amount of errors.
• Review reported failures and assist Warranty Administrator with claim evaluation.
• Support the Help Desk Technician
• Assist with the display and simulation of equipment and technical presentation
• Assist Training Coordinator with the development and presentation of training materials.

Requirements

• High school graduate or GED equivalent
• 2 years' experience working knowledge of Electronics, Hydraulics, Engines and Electrical Troubleshooting
• Passport for international travel (ability to obtain if not currently in possession of one)
• Solid mechanical aptitude with working knowledge of electrical and hydraulic systems and the ability to read and understand schematics and engineering drawings.
• Excellent written and verbal communication skills required, both in-person and over the phone.
• Ability and willingness to make decisions with purpose and a strong sense of urgency to resolve equipment failures promptly.
• Ability to work independently and use available resources to complete tasks with minimal supervision.
• Must interact well with others in a diverse environment and be a team player.
• Must be dependable and punctual.
• Good computer experience required, including working knowledge of Microsoft Outlook and Word.
• Language:
• Excellent written and spoken English
• Travel:
• Ability to travel up to 75%
• Why Join Us
• We are a global company, and our culture is defined by our Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
• Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
• Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
• We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
• We offer competitive salaries, Team Member bonus, private healthcare, paid holidays, 401k, life assurance, LinkedIn Learning
• For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate
• This above description is non-exhaustive and there may be additional duties in accordance with the role.
• If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
• How to Apply
• To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com
• Terex is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of our community.
• About Terex:
• Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.
• We design and

Benefits

Additional Information

Job Description: Fuchs Material Handling Systems provides a complete range of Material handling equipment to customers around the world. With over 125 years in the material handling industry we understand your business and are dedicated to offering cost-effective solutions for the long term. Our equipment is designed and purpose built for use in the scrap, material handling, and recycling industries: As a Field Service Technician, you are responsible for new equipment set-up and commissioning, as well as trouble shooting and repair for the FUCHS product line. Additionally you will create content for, and conduct, PowerPoint classroom training and hands-on demonstrations for service training schools. You will work closely with engineers and the production team to support, enhance and improve our products.

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