(Healthcare) Senior Manager / Manager - Business Office Operations #HTJ
External
Recruit Express · SingaporeS$72K–S$102K/yrContractUnknown3d ago
Compliance
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Responsibilities
- Lead the full bill adjustment process: review, validate documents and correct bill discrepancies in the system, and ensure accuracy and timelines
- Manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards
- Handle escalated cases and ensure prompt effective resolution
- Identify process gaps, improve, and streamline processes to enhance patients' satisfaction and experience
- Collaborate with internal departments / teams to ensure compliance to billing policies, governance requirements, and service-level agreements
- Interested candidates, please forward your resume to jalenetan@recruitexpress.com.sg
- Consultant: Jalene Tan (R26160390)
- Recruit Express Pte Ltd (99C4599)
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