Customer Care Representative - Warehouse - Nights
External
Onelineage · Hazle Township, PA (north Park Drive)Full-timeOn-siteToday
ComplianceDocumentationLeadershipSAFe
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Benefits
On-the-job trainingOpportunities for growth and career advancementBenefits after 30 days of employmentApply Today: Don't miss the chance to step into a leadership role on our warehouse team!Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.KEY DUTIES AND RESPONSIBILITIESInvoice and verify accounts accurately and in a timely mannerVerify inbound receipts for accuracyDevelop and maintain customer relationships in a professional mannerGenerate customer reports per customer request (i.e. weekly, monthly late/bill reports)Coordinate availability of product and schedule for daily shifts with warehouse teamCoordinate with Operations on special client requests; expediting when necessaryServe as first point of contact to resolve customer issuesMaintain and file documentation in organized and comprehensive wayADDITIONAL DUTIES AND RESPONSIBILITIESPartner with Inventory and Operations to research inventory discrepancies and misplacementsMINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)High School diploma or GED may be required depending on facilityExcellent verbal and written communication skills; English may be requiredExcellent organizational skills, including ability to multi-task and prioritize workloadProficient computer skills, including Microsoft Office SuiteMay be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facilityWhy Lineage?Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.Dental insurance401(k)Performance bonus
Additional Information
Apply today to join our customer care team at our Hazleton, PA location. Details are below. Position: Customer Care Representative Schedule Options: Friday-Sunday 6:00 PM - 6:30 AM Pay Range: $22/hour + Shift differential
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