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Product Manager (KYB)

External
Trulioo logoTrulioo · Toronto, Canada
CA$100K–CA$130K/yrFull-timeRemote1w ago
Compliance
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Responsibilities

  • Strategy and roadmap for key KYB capabilities - including the prioritization trade-offs, the bets we're making, and the work we're explicitly not doing
  • Customer discovery to develop a deep understanding of enterprise and SMB onboarding, risk, and compliance workflows, translating customer problems into clear product narratives, business cases, and launch plans
  • Market and competitive analysis to identify where KYB needs to lead, where parity is enough, and where new product classes should be invented
  • Detailed technical requirements developed with Engineering and Data teams, including APIs, platform workflows, data needs, edge cases, acceptance criteria, and trade-offs that unblock execution and support global scale
  • New product launches end-to-end - partnering with Product Marketing, Sales, Customer Success, Solutions Engineering, and Support to land new capabilities with enterprise and SMB customers
  • Define and manage success metrics such as adoption, conversion, verification rate, match quality, processing time, manual review reduction, revenue impact and customer satisfaction

Requirements

  • 5+ years in product management, with a track record of shipping work that moved measurable business or customer outcomes
  • Technical fluency - comfortable specifying API behavior, reasoning about platform and data architecture trade-offs, and engaging with engineers as a peer on scope, edge cases, and build-vs-buy decisions
  • Analytical rigor - defining the right metric

Benefits

Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.Position Summary:This will be a full-time, permanent position that can be done remotely for the right person.Health insuranceDental insuranceVision insuranceRemote work optionsFlexible scheduleParental leave

Additional Information

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

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