Principal HR Business Partner, WW Grocery Stores Supply Chain and Tech PXT

About the role

This team is the HR engine behind one of Amazon's most dynamic and complex businesses. We support the technology and supply chain organization that is redefining how customers shop for groceries through cutting-edge innovation, including AI-powered solutions that are transforming everything from supply chain logistics to the in-store customer experience. What sets our team apart is the extraordinary breadth of the workforce we serve. Unlike most PXT teams that support a single employee type, we partner across three distinct populations: Tech employees who are building the next generation of AI and machine learning platforms, Corporate professionals who translate innovation into business strategy, and Field employees who bring the customer experience to life in stores every day-increasingly supported by AI-driven tools and automation. As AI reshapes how work gets done across all three populations, our PXT team is at the forefront of navigating what that means for our people-rethinking roles, skills, and career paths in an era of rapid technological change. We value bold thinking, intellectual curiosity, and a genuine passion for helping employees thrive-If you want to shape the future of work at the intersection of people and technology, this is the team for you.

Requirements

• Bachelor's degree in HR Management, Organizational Development, Business Administration or related fields
• 10+ years of HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or HR program experience
• Experience collaborating and influencing multiple teams across multiple organizations
• 6+ years of building and leading large teams and working in matrixed operating structures experience
• Experience in talent management, organizational network analysis, and organizational design and development
• Experience understanding needs of business and end customers and translating them into right solutions
• Experience delivering complex, data-driven recommendations to senior leaders
• 6+ years of retail, grocery, or customer-facing experience
• Experience working in a fast-paced, rapidly changing operations environment
• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience leveraging AI tools, people analytics platforms, or data-driven approaches t

Additional Information

Are you passionate about shaping the future of how people experience work across vastly different employee populations? We're looking for a Principal HR Business Partner to serve as a strategic advisor to senior leaders across World Wide Grocery Supply Chain and Tech (WWGST) -the team building world-class technology solutions for our Grocery Stores business. What makes this role truly unique is the breadth of your impact: you'll support Tech, Corporate, and/or Field employees, navigating the distinct needs of software engineers, business professionals, and frontline associates-all within a single organization. If you thrive at the intersection of complexity and scale, think big, and want to build people strategies that work across diverse workforce segments, we'd love to hear from you. Key job responsibilities Partner with multiple Director-level leaders as a trusted strategic advisor, supporting a uniquely diverse workforce spanning Tech, Corporate, and Field employees Design and execute people strategies tailored to the distinct needs of software engineers, business professionals, and frontline associates-all within one organization Provide data-driven insights on organizational health, engagement, and retention across all three employee populations to inform leadership decisions Coach and counsel senior leaders on performance management, employee relations, and team effectiveness across varied work environments . Drive HR functional excellence by collaborating with COEs (Compensation, Talent Management, Talent Acquisition, L&D) to deliver scalable solutions that work for diverse workforce segments Champion a culture of inclusion, innovation, and customer obsession that bridges tech, corporate, and field teams Lead change management efforts that account for the unique challenges of supporting employees who build technology, run the business, and serve customers . A day in the life Your morning might start with workforce planning session for a tech team scaling to support new strategies . By midday, you're advising a Director on an org design challenge within a corporate function. In the afternoon, you might be partnering with Distribution Centre leaders to address engagement and retention for our team members. Few HRBP roles offer this range-you'll flex between the needs of software engineers, corporate professionals, and field employees, all in a single week. You'll balance strategic, long-range planning with real-time problem solving, operating with significant autonomy in a fast-paced environment where no two days look the same.

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