Business Operations Manager- Legal

Responsibilities

• In this role, you will:
• Design, build, and maintain workflow automations using low-code/no-code platforms.
• Consult on and implement AI solutions, identifying opportunities to leverage emerging technologies to solve legal operational challenges.
• Translate complex business requirements into clear , technical documentation and functional requirements.
• Manage end-to-end project execution for technical initiatives, including requirement gathering, solution design, testing, and deployment.
• Proactively identify opportunities to pilot new tools and methodologies.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field; or equivalent professional experience.
• 7+ years of experience in Business Analysis, Legal Operations, or a technical project management role within a legal or highly regulated environment.
• Hands-on experience building and deploying solutions using low-code/no-code application platforms.
• Proven ability to translate complex business needs into technical requirements for IT development teams.
• Strong project management skills, with a track record of driving initiatives from concept to successful implementation.
• Demonstrated curiosity and a proactive approach to learning; a self-starter who stays on top of the latest advancements in AI and legal technology.
• Strong communication and interpersonal skills, with the ability to simplify technical concepts for non-technical stakeholders and influence cross-functional teams.
• Experience in data analysis and process mapping, with a focus on identifying and eliminating operational bottlenecks.
• Ability to work independently in a fast-paced environment, balancing multiple projects while maintaining high standards for quality and accuracy.
• Experience working within an Agile framework to deliver iterative improvements to business processes.
• Why Cisco?
• We are Cisco, and our power starts with you.
• Message to applicants applying to work in the U.S. and/or Canada:
• The starting salary range posted for this position is $109,300.00 to $145,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
• U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisc

Benefits

Additional Information

The application window is expected to close on: 06/26/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . Remote- Eastern United States Preferred Meet the Team Cisco's Legal Operations team powers the Legal Department by streamlining processes, implementing innovative tools, and using data-driven insights to enable delivery of high-quality legal services at scale. We partner closely with attorneys, business teams, and technical teams to help the department operate at its best - aligned, effective, and ready to support Cisco's strategic goals.

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