Senior Manager, Solutions
External
Transcarent · RemotePrepare for this interview
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About the role
Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFinding ᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences - Cancer Care, Surgery Care, and Weight Health - to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com , and follow us on LinkedIn . At Transcarent, our values guide everything we do: People First: We prioritize our Members, clients, and each other in every decision Care: Every decision starts with improving health and care for our Members Resilience: We push boundaries and take the uncharted path to change an industry Results: We take ownership, solve with speed, and deliver for our people and each other Humble and Human: We lead with humility, bring fun to tough moments, and go further together
Responsibilities
- Partner with Product, Engineering, Marketing and Clinical teams to execute and continuously improve Pharmacy Care and Weight Health solution initiatives
- Identify and champion operational issues across both solution lines, driving root cause analysis, and implementation of scalable process improvements
- Program and project manage teams to effectively initiate, plan, execute, and monitor initiatives that drive operational excellence and improve the member experience
- Actively communicate with solution sponsors, vendor partners and internal stakeholders to align priorities and ensure execution against key milestones
- Develop presentations, reporting and materials that communicate solution performance, operational metrics and strategic recommendations to stakeholders and leadership
- Collaborate with cross-functional partners to build scalable operational frameworks, improve process efficiency, and ensure consistent delivery of high-quality workflows and processes
Requirements
- Bachelor's degree required; Master's or higher in healthcare, public health or business-related field preferred
- Minimum of 4-6 years of relevant experience in pharmacy industry, or healthcare solution delivery
- PMP preferred
- Strong business acumen
- Excellent communication, leadership, interpersonal, and customer service skills
- Able to motivate and empower teams
- Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed
- Excellent at prioritization, scoping, and documentation
- As a remote position, the salary range for this role is:
- $145,000 - $165,000 USD
Benefits
Additional Information
About this role The Senior Manager, Solutions presents an exceptional opportunity for a results-driven leader to build and sustain operational excellence across Transcarent's Pharmacy Care and Weight Health solution lines. This role requires a highly resourceful, proactive individual, with excellent communication, project management, and healthcare solutions experience. This leader will drive cross-functional initiatives, standardize operational practices and continuously improve the member and client experience across both solution areas. This role is critical in bridging strategic vision and day-to-day operational execution to advance Transcarent's mission of transforming how people access and experience care.
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