Franchise Relations Partner

About the role

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. We're looking for people who are passionate about retail and motivated by meaningful work that makes a real impact. This posting represents a current opportunity at Giant Tiger. Job Title Franchise Relations Partner About This Role: Role Purpose: As a Franchise Relations Partner, you'll lead a region of Franchise and Corporate stores to exceptional business performance, driving sales growth, profitability, and operational excellence. Through strategic partnership, coaching, and business leadership, you'll help stores consistently exceed annual sales and profit targets, contributing to a high-performing region with strong P&L results.

Responsibilities

• Develop business plans in partnership with corporate stores, focused on improving P&L results and accelerating conversion to franchise ownership.
• Support franchise owners' efforts to grow their business by instilling entrepreneurial thinking, encouraging them to seize local opportunities, and to exercise freedom within a framework to maximize P&L results and build long-term wealth.
• In partnership with the Franchisee Development Program team, support the selection and practical hands on training and evaluation to ensure readiness of our future franchise leaders (FITs).
• Champion new programs and initiatives in support of the GT Way, ensuring we are building trust through two-way communication/feedback.

Requirements

• Bachelor's degree in Business Administration, Retail Management, Operations Management, or a related field
• 10+ years of relevant multi unit retail and or business experience with in depth understanding of store operations supported by experience in Merchandising.
• Franchise experience is an asset
• Ability to understand performance trends, identify improvement opportunities and actions to be executed within fiscal year.
• Establishes and report on Key Performance Indicators (KPI's) that support financial targets
• Able to effectively lead and implement projects
• Analytical and trouble shooting skills to resolve complex problems
• Strong communication skills with all levels of the organization
• MS Office proficiency
• Assets You May Have:
• Demonstrated ability in controlling operational costs, including labor, supply chain, inventory, and overhead costs, to improve profitability.
• Proficiency in French (for Quebec Market mandatory, other markets an asset)
• Store Management and/or franchise experience a large asset
• Profound AS400 system experience
• Experience with Analytics platforms (BI/Segment-Looker) an added bonus
• Six Sigma experience would be an asset
• Travel Requirements
• Extended travel required.
• Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as well as retirement savings support and comprehensive well-being benefits for our permanent team members.
• Salary
• $95,200.00 - $142,800.00
• Short Term Incentive Plan
• Bonus - Short-Term Incentive Plan, 15% Annual
• Retirement Support
• Bonus - Management Profit Sharing Plan (MPSP), 15% Annual
• What Giant Tiger Offers:
• Competitive Compensation : The salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
• Short Term Incentive Plan : This role includes an annual bonus opportunity based on the percentage of base salary listed above, with payout determined by company and individual performance.
• Retirement Support : This role is eligible for company-funded retirement savings, with contributions made on your behalf. The specific retirement program and contribution level are noted above.
• Health Benefits and Paid Time Off : Access to our flexible, cost-shared health and dental benefits (available on hire) and annual paid time off, including personal and vacation days, plus additional paid holiday time between Christmas and New Year's.
• Extra Giant Tiger Perks:
• Store Discount,
• Parental leave salary top-up,
• Recognition program that celebr

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at gianttiger? Share your experience