Regulatory Response Case Manager, Governance and External Affairs

Requirements

• 6+ years of compliance, audit or risk management experience
• 5+ years of program or project Management experience
• Knowledge of Microsoft Office products and applications at an advanced level
• Bachelor's degree in Health and Safety or a related field
• Project Management Professional (PMP) or equivalent certification
• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Master's degree or equivalent
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, TN, Nashville - 109,000.00 - 155,400.00 USD annually
• USA, VA, Arlington - 121,200.00 - 163,900.00 USD annually
• USA, WA, Bellevue - 121,200.00 - 163,900.00 USD annually
• Quality control and documentation - reviewing response letters for spelling, grammar, tone, and clarity before submission;
• Managing regulatory documentation - handling attachments and ensuring sensitive information is properly redacted
• Site liaison - working collaboratively with site teams to gather required information and ensure their responses are complete and compliant
• A day in the life
• You manage regulatory requests from intake through agency submission. You coordinate with sites to draft compliant responses, work with legal to ensure accuracy, present finalized versions to leadership for approval, and oversee submission to government agencies. You're the central hub ensuring every response meets regulatory requirements, legal standards, and organizational deadlines.
• Basic Qualifications:

Additional Information

Amazon is seeking an experienced Workplace Health & Safety (WHS) professional to join the Governance Regulatory Response and Activity (RRA) team who will be responsible for regulatory response case managing. This role combines strategic planning with practical implementation to ensure regulatory compliance and promote a safety-first culture of all Amazon operations in North America. A strong background in health and safety management is required, specifically in regulations governing high-risk operations. Experience in governance, legal compliance, paralegal experience, and operational execution is a plus Key job responsibilities - Drafting and refining regulatory response letters - working with sites to compose accurate, legally compliant responses to government agencies (particularly OSHA Complaint Response Letters and similar regulatory inquiries) - Ensuring legal accuracy and compliance - coordinating with your legal team to verify that responses meet specific regulatory requirements - Quality control and documentation - reviewing response letters for spelling, grammar, tone, and clarity before submission; - Managing regulatory documentation - handling attachments and ensuring sensitive information is properly redacted - Site liaison - working collaboratively with site teams to gather required information and ensure their responses are complete and compliant A day in the life You manage regulatory requests from intake through agency submission. You coordinate with sites to draft compliant responses, work with legal to ensure accuracy, present finalized versions to leadership for approval, and oversee submission to government agencies. You're the central hub ensuring every response meets regulatory requirements, legal standards, and organizational deadlines.

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