Multitasking Team Member
External
Accorhotel · Ealing, UKPrepare for this interview
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About the role
irst impressions are everything! As a Multitasking Team Member, you will take care of guests from the moment they arrive through to their departure, ensuring they have a memorable experience with us. Your role will include front office duties such as check-ins, check-outs, responding to guest requests, and settling accounts while delivering exceptional customer service. You may also support other hotel operations, including serving at the bar or assisting with breakfast service in our busy and dynamic environment. This role offers a competitive salary of £14.80 per hour. If you are interested, please contact our HR department: gabriel.guerrap@accor.com Service-focused personality is essential, with a positive attitude and passion for delivering excellent guest experiences. Strong communication skills in English are required, along with the ability to work effectively as part of a team in a busy and multicultural environment. Candidates should be confident multitaskers, able to stay organized under pressure, use initiative, and maintain attention to detail while ensuring tasks are completed efficiently and professionally. Previous hospitality or customer service experience is an asset, and prior experience working with Opera Cloud or a related hotel management system is highly desirable. Fluency in English is required, and additional languages are a plus. Your team and working environment: Join our team at ibis Styles, where no two days are the same. You'll work in a busy, exciting, and multicultural environment with supportive colleagues, opportunities to learn and grow, and a culture that values teamwork, passion, and excellent guest service. Candidates must have the legal right and minimum requirements to work in the UK. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
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