Head of FSQ Indonesia

About the role

Job Description Responsible in ensuring food manufacturing processes (in inhouse manufacturing and Toll Manufacturing) meets rigorous Kraft Heinz quality & hygiene standard and respective government regulation by monitoring and controlling the production processes from raw materials, production processing, packaging, and finish goods storage and distribution. Develop short, medium and long term FSQ management system to maintain brand reputation as well as to prevent further damage. Working closely with FSQ Lead Global to build quality and assurance standards, programs, policies, and documentation processes and procedures across Indonesia. Working closely with HRBP Team and respective FSQ vendors related with training program in order to ensure FSQ and Operations Team having the same understanding on quality, trained, and receive the most updated food safety protocols and regulation. Ensuring and monitoring food processes and storage are comply with food safety standards by managing inspection, testing, raw materials review, and product testing & analysis. Establish stakeholders and vendors partnership through data-driven and rituals & routines to improve customer/ consumers experience and FSQ programs optimization and implementation. Working closely with R&D, RA, and NPD Team to succeed new products and product improvements that meet safety and quality standards. Driving and leading the implementation of Global quality standard and Golden Rules to achieve the target Managing and driving the deliverables of KHMS (Kraft Heinz Manufacturing System), especially Quality Pillar. Developing, implementing, and maintaining HACCP (Hazard Analysis and Critical Control Points) Organize vendor and suppliers audits and visits to mitigate risks related to food safety and quality. Responsible to ensure risk management is implemented by assessing risks, consumer complaints service, investigation, crisis protocols and escalation, and develop & implement continuous improvements Monitor the implementation of good house-keeping practices throughout the production and warehouse area. Working closely with Plant Managers and Logistic Manager to ensure all FSQ standards are implemented in the Plant and DC areas. Responsible to ensure Co-Pack and SC Quality Managers/ auditors are effectively trained, calibrated, and harmonized in BU Leading and conducting training to suppliers and Co-Packers to ensure they have same page understanding on KHC quality standards. Location(s) Menara Mandiri Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

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