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Regional MDM BPO Asia

External
Louisdreyfuscompany logoLouisdreyfuscompany · Petaling Jaya, Malaysia
Full-timeOn-site1mo ago
ComplianceCRMJiraSAP
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About the role

Overview / Introduction Louis Dreyfus Company (LDC), established in 1851, is a leading global merchant and processor of agricultural goods with more than 22 000 employees worldwide. Our mission is to use our expertise and global reach to bring the right product to the right place at the right time, safely, reliably and responsibly. Thanks to our pioneering family heritage, we have constantly adapted through the years, overcoming obstacles and embracing change, with uncompromising determination and an enduring sense of responsibility. LDC's values-driven, inclusive and international culture creates an environment where employees are empowered and developed in order to reach their full potential in a challenging and rewarding place to work. The Master Data team contributes to transforming finance processes and systems on a global scale. As part of our Global Finance Processes & Systems Optimization team (FPSO), you'll be at the forefront of digitalizing our operations and driving the adoption of cutting-edge technologies like SAP S/4 HANA, Ariba, and PowerBi. You'll play a pivotal role in our finance transformation journey. In this dynamic role, you'll lead the expansion of our Master Data Management (MDM) model in Asia, enriching content, and ensuring top-notch quality controls. With LDC Group's ambitious systems modernization roadmap and analytics digitization plan, you'll be instrumental in validating core master data integration across various applications (Front & Back Offices, CRM) during rollouts, replacements, migrations, and M&A initiatives. You'll also model new master data references and processes, ensuring robust governance. Collaborating closely with Data Technology & Analytics (DT&A) department (responsible for developments, configuration, and data migration operations), MDM Shared Business Services (SBS) (in charge of master data maintenance), as well as FPSO members from other streams, you'll ensure the successful implementation and adoption of data standards and processes by business stakeholders. You will also act as the keeper of the Group practices and solutions and propose continuous improvements to fit business needs. You'll coordinate different on-going systems implementation projects in your respective master data scope. Main Responsibilities We are looking for a Master Data Business Process Owner for the Asia region to lead the following activities: Project Execution & Coordination Coordinates across teams (Business, Rollout, Migration team) to ensure alignment on planning, mapping, and reconciliation Coordinate resolution and questions within the BPO team and across teams as necessary Manage resources (if assigned) Leads status reporting on migration and cleansing activities Uses standardized templates and Jira for tracking migration steps Data Migration Acts as the central point for executing migration activities in sync with SAP S/4 Hana implementation program (BOLD) and front offices Data Migration Leads. Overseas the full migration lifecycle: scoping, data collection, transformation, loading, and reconciliation Validate approach for master data definition across systems and for migration activities including quality & consistency controls. Review and validate pre- and post-migration data quality checks, especially for counterparties (e.g., name, address, tax ID, bank details) Coordinates Group Master Data System (EBX) checks and data loads, ensuring proper interfacing with BOLD systems Aligns with EBX Migration Team and MDM Business Process Owner for validation and publication of master data Data Integration Acts as the central point for gap analysis for integrating MDM core model across applications (Front & back offices mainly) while understanding specific local requirements Ensures compliance with MDM Core Model processes and country-specific requirements Participates in Back & Front office Design decisions. Collect and Validate Requirements: Gather and confirm requirements from business stakeholders to ensure alignment with organizational needs. Collaborate with DT&A: Work closely with DT&A to develop a data model that meets the requirements of all stakeholders. Drive gap resolution, identified during projects and continuous improvement activities by assessing their impact on the global Core model. Analyze and resolve specific local process and data requirements in collaboration with business and project teams with the support from MDM BPO. User Support & Change management Train and Activate: Provide training to all impacted stakeholders and oversee the activation of new processes. Support the BPO team in understanding and presenting the MDM Core model and processes to local teams and facilitate knowledge sharing among MDM BPO team members. Ensure Hypercare Support: Manage the hyper care period by offering quick solutions and support to users. The employee should have a good understanding of Master Data, appetite to interact with cross-functional & various p


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