Post-Sales Network Engineer

Responsibilities

• Ensures work is well-organized, and provides ongoing task tracking to ensure project deadlines are met (15%)
• Updates documentation with new findings (10%)
• Knowledge, Skills and Experience:
• 5 to 8 Years of relevant work experience.
• Master's / Postgraduate Degree with Network Engineering or Related Field of Study preferred.
• Bachelor's Degree with Network Engineering or Related field of study required.
• Able to execute instructions and to request clarification when needed.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to interact effectively with all levels of management.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.
• Able to use relevant computer system applications at an advanced level.
• Working Conditions:
• Consistent non-standard work or overtime as business requires.
• On-call availability required as necessary.
• Professional, office environment.
• Some travel required.
• #DNS
• What's In It For You?
• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-

Benefits

Additional Information

Job Purpose: Provides full support for complex network security environments, including contact center and security technologies. Acts as a technically proficient, customer-facing resource within the Customer Success practice, supporting post-sales adoption by guiding customers through platform onboarding, security solution activation, and utilization best practices across relevant technology portfolios. Demonstrates subject matter expertise in network security disciplines to be able to handle most support questions and all but the most challenging issues in TD SYNNEX's complex global environment, while also serving as a trusted technical guide to customers and supporting business planning and adoption initiatives. Delivers exceptional responsiveness, quality, and reliability while bridging the gap between technology acquisition and effective, secure utilization. Makes effective use of all resources, including support contracts, to securely and effectively solve problems, and collaborates closely with Customer Success Managers, vendors, and partners. Proactively engages with vendors and partners to explore ways to further optimize TD SYNNEX security services for reliability, performance, and efficiency, while identifying opportunities to refer expanded customer needs to managed services teams when appropriate.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at TD SYNNEX? Share your experience