Associate Manager, Strategic Business Operations

Responsibilities

• Manage advanced contracting categories: training, consulting, CRO, CDA, collaboration, membership/sponsorship and oversee process-specific ownership (per matrix).
• Lead troubleshooting and resolution for SAP/SRM, shopping carts, invoice upload/resolution, vendor master data, DSP requests.
• Alternate bi-weekly invoice management, addressing related payment issues and coordinating DSP requests/reviews.
• Fulfill PO/agreement documentation requests from business owners.
• Support onboarding/training for advanced contract types and exception scenarios; guide team on best practices for process documentation.
• Advise on templates, centralized recordkeeping (SET/ADCT forms, contract templates), and process improvement.
• Bachelor's Degree required; science/business preferred.
• Minimum 3 years' relevant experience in business strategy and operational support.
• Advanced knowledge of Conga, iHub, dashboard/reporting tools is a plus
• Strong process troubleshooting and escalation skills.
• Excellent training and onboarding capabilities.
• Must have attention to detail along with an understanding of the quality/compliance environment.
• Proficiency as a user of Microsoft Excel, Power Point, Microsoft Word, and SRM/SAP.
• Demonstrated strong communication skills, written and verbal.
• The ability to manage internal and external relationships is a key success factor for this position.
• Must be goal oriented; work with minimal supervision and show ability to work on multiple tasks at the same time.
• Demonstrate excellent organizational skills and attention to detail.
• Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
• US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
• US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
• https://www.abbvie.com/join-us/reasonable-accommodations.html

Benefits

Additional Information

Purpose: The SBO Contracting Team provides comprehensive procurement, contracting, and vendor management support across Clinical Sciences. Their work supports organizational goals such as accelerating research, reducing financial and operational risks, enabling business agility, and fostering strong stakeholder partnerships This individual will support these goals by executing advanced/complex contract categories, provides SAP/SRM and process troubleshooting expertise, and supports onboarding, continuous improvement, and invoice/PO management in Clinical Sciences.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Abbvie? Share your experience