Operations Manager, Loan Processing
External
Upstart · Columbus, OH$79K–$109K/yrFull-timeOn-siteToday
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About the role
Lead day-to-day operations for the Personal Loans team, manage team performance and KPIs, optimize workflows, collaborate cross-functionally (Product, Engineering, WFM, QA), prepare performance reports, and provide coaching and mentorship to associates and associate managers to meet productivity, turnaround time, and quality targets.
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