Service Delivery Lead - FIS Partnership

Responsibilities

• Program management of product roadmap and transformation plan with FIS. Aligns client and business needs, market and competitive insights, with digital and client experience capabilities to address. Manages overall status, risk/issues, dependencies within TRP and jointly with FIS program managers.
• Builds consultative partnerships with business lead partners and FIS to identify opportunities to improve delivery and quality of product capabilities. Leads and facilitates change through others.
• Leads and facilitates governance forums both within TRP and jointly with FIS.
• Aligns delivery plans to contractual requirements, manages change controls, approves payments aligned to budget and oversees SLAs and other performance metrics.
• Supports the development of annual product roadmap and ongoing transformation strategy.
• Engages with RPS Client Services in support of go-to-market messaging for new product and experience release and readiness plans.

Requirements

• Required:
• Bachelor's degree or the equivalent combination of education and relevant experience AND
• 8+ years of total relevant work experience
• Preferred:
• Knowledge/experience of either: Operations, Product/Tech development, RPS business, Vendor Management, or Business Management
• Desire to drive strategy, results and accountability across internal and external stakeholders
• Experience managing large scale programs and navigating/influence broadly
• FINRA Requirements
• FINRA licenses are not required and will not be supported for this role.
• Work Flexibility
• This role is eligible for hybrid work, with up to one day per week from home.
• Base Salary Ranges
• Please review the job posting for the location of this specific opportunity.
• $133,000.00 - $227,000.00 for the location of: Maryland, Colorado, Washington and remote workers
• $146,000.00 - $250,000.00 for the location of: Washington, D.C.
• $166,000.00 - $284,000.00 for the location of: New York, California
• Commitment to Diversity, Equity, and Inclusion

Benefits

Additional Information

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou'll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you'll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity . Join us for the opportunity to g row and make a difference in ways that matter to you . Role Summary The Service Delivery Lead role is a critical role supporting the effectiveness of the RPS and FIS Partnership. This role is aligned to our multi-year product and technology roadmap that focuses on digital plan sponsor and participant experiences. This role will help ensure FIS accountability to the plan, assist with program management of the plan across internal and external stakeholders, and drive planning and governance of budget and the comprehensive plan. This role works closely with RPS Product and Client Experience, as well as RPS Data and RPS Client Services from planning through execution and go-to-market communication with our clients. This role will help lead and facilitate several governing forums with FIS and inter-dependently with peer roles working on additional FIS related program areas.

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