Agentic Senior Solution Engineer

About the role

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world's largest global brands do business? Join us! Netomi is looking for a Senior Solution Engineer - a key technical leader at the intersection of pre-sales engineering, AI architecture, and product innovation. This individual will design and implement agentic workflows that leverage the Netomi platform to power real-world enterprise solutions. You'll work directly with enterprise clients and internal stakeholders to translate visionary AI concepts into practical, scalable systems - enabling AI agents to engage, reason, and act autonomously within complex customer ecosystems. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Requirements

• 4-6 years of experience in a customer-facing sales engineering or solutions engineering role, ideally in AI, automation, or enterprise SaaS.
• Hands-on experience with AI prompt design, workflow orchestration, and integrating REST APIs, webhooks, and cloud services (AWS, GCP, or Azure).
• Working knowledge of JavaScript, Python, or related scripting languages for building integrations and automation logic.
• Proven ability to architect and communicate end-to-end technical solutions that align AI capabilities with business outcomes.
• Functional understanding enterprise software ecosystems, and data flow patterns.
• Excellent communication, presentation, and interpersonal skills with a record of collaboration across technical and non-technical teams.

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