Operations Admin

About the role

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Operations Administrator is responsible for organization and administrative day-today tasks to support sales performance and bottom-line profitability.

Responsibilities

• Cash & Banking Responsibilities
• Complete cash and check reconciliation daily
• Complete ReSA (Sales Audit) activity daily
• Lead and support all bank deposits and baking needs
• Manage red bags and media handling
• Reconcile cash office profile register drawer
• Administrative Responsibilities
• Manage associate spiff payouts
• Complete WHIRL inquiries as needed
• Support tax exempts and sales tax record needs
• Support the marketing exceptions process
• Support LP in credit dispute resolution
• Support resolution of escalated customer credit inquiries in partnership with credit services
• Store Support Responsibilities
• Assist support team with support responsibilities with the following (but not limited to):
• BOPIS / curbside service
• Order fulfillment
• Wrap & pack
• Merchandise preparations for sales floor
• Markdowns
• Change requests
• Returns
• Assist jewelry team with support responsibilities with the following (but not limited to):
• RTVs
• Special order processing
• Direct to store receipts
• ICE system management
• Provide backup to Sales Support Assistant and Service Concierge as needed
• Other duties as assigned

Requirements

• Prior retail experience preferred
• High School Diploma, 4-year degree preferred
• Excellent oral and written communication skills
• Strong attention to detail
• YOUR LIFE AND CAREER AT NEIMAN MARCUS:
• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount
• SALARY AND OTHER BENEFITS:
• Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
• Thank you for your interest with Saks Global. We look forward to reviewing your application.
• Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Benefits

Additional Information

Salary Range $19.61 - $24.51* Job Description:

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