Customer Service Rep
External
Opus It · Kaki Bukit Avenue 1, SingaporePrepare for this interview
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About the role
Contact Centre Experience Customer Service Skills Ability to multitask / Willing to handle multiple service calls Ability to handle difficult customers Ability to draft a professional email response to a customer Familiar with Excel ( vlookup, pivot table) to generate reports Effectively bilingual ( English / Chinese) Eligibility: Local/ PR Employment Type: 2-year Contract (Renewable) Operating Hours Monday to Friday: 8:30 AM - 8:30 PM Saturday: 8:30 AM - 1:00 PM Public Holidays: Off Work Schedule (Shift-Based) Morning Shift: 8:30 AM - 4:30 PM Afternoon Shift: 11:30 AM - 8:30 PM Rotating between the 2 shifts
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