Guest Service Agent, Canal Boat Rides (Temp)

Requirements

• No experience required as training will be provided
• Other Prerequisites
• Excellent guest relations and communication skills.
• Fluent in English, knowledge of additional languages is an advantage.
• Candidates must have a good command of spoken and written English.
• Pays attention to details and have strong customer service skills.
• A team player who is organized and is able to work independently.
• Can motivate fellow team members to achieve shift targets.
• Well-groomed and professional disposition.

Benefits

Additional Information

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities - Row the sampan boat in a safe and efficient manner - Ensure that workstation is well-maintained. This includes making sure that equipment and working tools are well-arranged and counter is stocked. - Work closely with other team members to review regularly on safety procedures in order to suggest optimal operations for the Sampan. - Be conversant with all facets of sampan operations including fire safety and emergency related procedures. - Monitor and maintain the cleanliness of the sampan. Ensure work area is litter-free and presentable at all times. - Attend to guest requests. In the event that the request is not directly related to his/her area of capacity, to forward the request on to the right department. - Monitor activities in the sampan area and report any suspicious characters, items or/and activities to the Security Department. - Adhere to departmental and organizational benchmarking standards. - Attend training sessions as and when scheduled. - Attend scheduled departmental meetings and daily briefings as required. - Perform any other duties and responsibilities as and when assigned by the management. Job Requirements Education & Certification - Secondary education preferred - Certificate in Hospitality Operations from a recognized institution is preferred.

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