Receptionist

Responsibilities

• You'll be the first impression, and the lasting one. Your day will include:
• Delivering a warm, professional welcome to all visitors and clients
• Managing a busy reception desk and switchboard with confidence and charm
• Coordinating meeting room bookings, changes, and queries with precision
• Ensuring all visitors are pre-registered for seamless entry
• Liaising with internal teams (Catering, Facilities, IT, Cleaning, Ground Floor Reception) to keep operations running smoothly
• Providing basic AV support when needed
• Keeping client areas immaculate through regular checks
• Handling enquiries, offering accurate information, and keeping guests informed
• Supporting colleagues, coaching new starters, and contributing to a positive team culture
• Maintaining strict security awareness and adhering to Portico's grooming and service standards
• Completing daily handovers, monthly statistics, and reporting maintenance issues
• This is a role for someone who loves people, thrives on organisation, and takes ownership of every detail.
• Hours: 40h per week, shifts between 8:00am - 5:30pm, Monday to Friday. Flexibility to work evening shifts to cover events is required.
• Salary: £34,420 Per annum

Requirements

• You'll shine in this role if you are:
• A natural host with a genuine passion for people
• Experienced in customer-facing roles (corporate reception experience is a bonus)
• Immaculately presented with excellent verbal and written communication
• Confident managing switchboards, room bookings, and guest flow
• Calm under pressure and able to juggle multiple tasks
• Detail-driven, organised, and proactive
• Warm, friendly, and able to build rapport effortlessly
• A team player with common sense, flexibility, and a can-do attitude
• Familiar with AV support and room reservation systems (desirable)
• What's in it for you?
• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Benefits

Additional Information

Step into the heart of a leading City law firm and become the face of an exceptional Front of House experience. Portico is looking for a warm, polished, and proactive Receptionist who thrives in a fast-paced, people-focused environment and takes pride in delivering service that feels effortless, personal, and consistently five-star.

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