Operational Risk Manager (AI Transformation Project)

Responsibilities

• Coordinate meetings and discussions with internal and external stakeholders throughout the project lifecycle.
• Gather and document business requirements with Operational Risk Management teams.
• Plan and support User Acceptance Testing (UAT), including preparing test scripts, executing test scenarios, and documenting results.
• Support business users in change management and adoption of AI solutions.
• Prepare, maintain, and manage project documentation and key artefacts.
• Monitor project timelines, milestones, budgets, and risk issues, highlighting potential delays or concerns.
• Assist with post-implementation activities, including data preparation and migration.
• Prepare training materials and user guides for updated Risk & Control Self-Assessment (RCSA) processes.
• Support ad hoc project activities and operational risk initiatives as required.
• Keep abreast of industry trends, emerging technologies, and best practices in operational risk management and AI.

Requirements

• Degree holder with at least 6 years of relevant working experience , preferably within the insurance or financial services industry, Big 4 accounting firms, or a combination of both.
• Experience in project management, including UAT, system implementation, quality assurance, stakeholder management, and project tracking.
• Strong analytical, problem-solving, and organisational skills with excellent attention to detail.
• Good written and verbal communication skills, with the ability to prepare process documentation and flowcharts.
• Proactive, adaptable, and able to work independently while managing multiple priorities under tight deadlines.
• Prior experience in operational risk management or risk governance is advantageous.
• Exposure to AI-related projects or AI tools will be an added advantage.
• Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile
• We regret to inform that only shortlisted candidates will be notified.
• PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394- Reg. R25159218 (Teoh Ying Ying)

Additional Information

Operational Risk Manager (AI Transformation Project) 📍 Location: Raffles Place 💰 Salary: Up to $7,100/month 🎁 Completion Bonus: 1 Month Salary 📝 Employment: 12-Month Contract (2 Vacancies) 🕒 Working Hours: Monday to Friday, 9:00am - 6:00pm Be part of a major AI transformation initiative within the Group Operational Risk Management (ORM) team. This role offers the opportunity to support the implementation of an AI-powered Risk & Control Self-Assessment (RCSA) solution while working closely with stakeholders across the organisation to strengthen operational risk management processes.

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