Assistant Director for Undergraduate and Graduate Aid Counseling

Requirements

• Job Overview
• Providing Information: The Main Campus Office of Student Financial Services provides counseling and application processing services to 14,500 potential and current undergraduate and graduate applicants for aid each year. Most clients make multiple inquiries or visits per year.
• This position administers over scholarship, loan and work programs to over 1,250 financial aid applicants each year. Activities include application processing/audit, financial counseling, monitoring enrollment status, and review of requests for additional aid in unusual or emergency circumstances.
• Work Interactions
• Requirements and Qualifications
• Required:
• A bachelor's degree and part-time or full-time work experience with counseling, customer service, and/or administrative support.
• Demonstrated ability to collect and analyze data and to use independent judgment where appropriate
• Excellent interpersonal and communication skills, a demonstrated ability to work with a diverse client population, and commitment to continuous quality improvement and customer services.
• Experience with and knowledge of PC based administrative software.
• Highly desired:
• Any combination of experience with Ellucian's Banner, COGNOS, and/or Microsoft Office.
• Knowledge of federal, state, and/or institutional financial aid program rules, regulations, or processes.
• Other skills:
• Georgetown now offers more academic programs that demand special attention. With these growing opportunities comes a growing demand for financial aid and the counseling that is required for the administration of this aid.
• Work Mode Designation
• Pay Range:
• The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
• $19.20 - $28.70
• Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors.
• Current Georgetown Employees:
• If you currently work at Georgetown University, please exi

Benefits

Additional Information

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

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