Customer Service & Campus Operations Assistant

Requirements

• The ideal candidate will have a minimum of two years of office coordination experience. Experience in higher education is a plus. The candidate must enjoy working with diverse populations and be comfortable working independently.
• Duties & Responsibilities
• Responsibility
• Percent of Time
• Key point of contact: 35
• acting as the first point of contact for students and faculty ensuring that classes and campus activities are set up for success
• acting as a liaison and providing hospitality to incoming visitors which could include students and staff from other locations, business partners, and prospective students
• ensuring that campus amenities are fully supported and available to the community
• Campus operations and event support: 30
• troubleshooting technical issues and assisting with classroom technology;
• assisting with room setup, breakdown, and reconfiguration;
• assisting with student orientations and campus events;
• ensuring facility related issues are reported and followed up on in a timely fashion
• Completing administrative duties: 35
• including but not limited to assisting faculty and student services staff with printing handouts and organizing promotional materials;
• maintaining the campus areas in a clean and stocked manner;
• administration support to regulatory submission and review processes;
• administrative support relevant to campus operations, safety protocols, and University policies and procedures;
• special projects as assigned
• "Our Campus hours are currently 8:00 am to 10:00 pm and this available position is for the afternoon/evening shift. Weekend daytime shifts may also be required on occasion to support special events and activities"
• Position Type
• General Administration
• Additional Information
• Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
• Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
• All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
• Compensation Grade/Pay Type:
• 105H
• Expected Hiring Range:
• $24.51 - $36.77
• Applicant must be legally entitled to work in Canada for the duration of the appointment or employment without employer sponsorship.

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Northeastern University? Share your experience