Security Ambassador

About the role

The Security Ambassador serves as the first point of contact for members, guests, residents, and vendors entering the property. This role is responsible for ensuring controlled access, maintaining a secure environment, and delivering exceptional service that reflects the standards of a luxury hotel and private tennis club. The ideal candidate combines strong security awareness with refined hospitality and professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES: Monitor and control all vehicle and pedestrian access through the ambassador booth. Verify member, guest, vendor and contractor credentials in accordance with property policies and procedures. Maintain accurate visitor logs and issue guest passes as needed. Conduct routine patrols of entry areas and immediately report suspicious activity. Enforce property rules, parking policies, and access procedures consistently and professionally. Provide warm, welcoming, and professional first impression. Offer directions and property information to the members and guests. Assist with traffic flow during peak arrival periods. Maintain composure and professionalism when addressing concerns or policy enforcement. Maintain accurate daily reports and incident documentation. Communicate clearly with Front Desk, Tennis Operations, and Membership. Monitor Security Cameras and communication systems as assigned. Ensure Ambassador booth remained organized, clean, and presentable. Run all end-of-day reports and charge guest fees accordingly. Other duties may be assigned. OUTCOME By assisting management and staff in providing a safe and secure resort/hotel environment for guests, members, employees, and visitors, employees help ensure experiences at the La Jolla Beach and Tennis Club, Inc. are memorable. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. WRITTEN COMMUNICATION SKILLS Ability to read, write, and understand comprehensive correspondence, memos, and reports. Ability to accurately document security related observations and incidents. VERBAL COMMUNICATION SKILLS Ability to effectively and accurately present information in one-on-one and small group situations to customers, guests, members, and employees of the organization. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in English to customers, guests, members, and other employees of the organization. MATHEMATICAL SKILLS Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY Ability to apply understanding based on

Benefits

Additional Information

Join the dynamic and diverse team at La Jolla Beach & Tennis Club, Inc. , where tradition meets opportunity. Our family of properties includes the iconic La Jolla Beach & Tennis Club , a private oceanfront club with world-class tennis courts and direct beach access; the inviting La Jolla Shores Hotel , a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed Marine Room , celebrated for its fine dining and dramatic surfside views. These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. As part of our team, you'll enjoy a supportive and collaborative work environment, competitive pay, outstanding benefits, and the chance to grow your career in a setting as inspiring as the coastline we call home. Whether you're starting your career or ready to take it to the next level, we're passionate about helping our employees thrive in one of California's most beautiful destinations.

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