Benefits
As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:Personal and Professional Development: Mentoring, leadership programs, internal seminar offeringsWorklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedulesMaking an Impact Right from the Start: Comprehensive onboarding, including a virtual online platformWelcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.Retirement Savings Plan: 401 k (with generous company match)Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter AccountCompany Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health AdvocateAdditional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance ServiceSartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.Please view equal employment opportunity posters provided by OFCCP here.E-Verify Participation InfoE-Verify Workers Rights#LI-remoteWe look forward to receiving your application.www.sartorius.com/careerSartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.About SartoriusSartorius is part of the solution in the fight against cancer, dementia, and many other diseaseHealth insuranceDental insuranceVision insurancePaid time offRemote work optionsFlexible scheduleEquity / stock options
Additional Information
Sartorius has a field-based role for a Field Service Engineer covering the Great Lakes Territory. Ideal candidate will reside in either Chicago, IL. or Southern Wisconsin. In this field-based role, you will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Territory: Great Lakes Territory-Specifically Chicago, IL, and Southern WI.
What you will accomplish together with us:
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance, and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safely manner and use field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
What will convince us
Associate's degree or High School Degree/GED with Technical certification
2+ years proven field service experience including experience with the calibration of balances and moisture analyzers
Ability to troubleshoot, test, repair, and service technical equipment
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Identification with our core values: Sustainability, Openness, Enjoyment
Interested in this role?
Apply on the company's website.
Sartorius · Home Office, WI