Manager, Cloud Engineering

Responsibilities

• Technical Leadership & Architecture
• Define and evolve the architecture of the cloud platform on Microsoft Azure
• Own the technical roadmap for the cloud platform and guide modernization initiatives
• Serve as the senior technical escalation point for complex infrastructure and production issues
• Remain hands-on with infrastructure design, Infrastructure-as-Code (Bicep preferred, ARM, or Terraform), and architectural decision-making
• Define reusable platform patterns and infrastructure modules that enable product teams to deploy safely and efficiently
• Establish reliability practices including observability, monitoring, alerting, SLOs, and incident response
• Lead cloud cost optimization initiatives and provide FinOps leadership across the organization
• Team Leadership & Development
• Build, hire, and onboard a high-performing team of cloud engineers aligned with current and future business needs
• Set clear performance expectations, conduct regular feedback, and manage performance reviews for direct reports
• Create individualized development plans that align with both team objectives and career aspirations
• Mentor and coach engineers on technical skills, leadership capabilities, and career growth
• Provide career pathing guidance and identify internal promotion and advancement opportunities
• Empower team members to own projects, make technical decisions, and grow their ownership and accountability
• Foster a collaborative, inclusive team culture that values technical excellence, continuous learning, and psychological safety
• Delegate appropriately to develop team capability while maintaining hands-on involvement in critical initiatives
• Operations & Strategic Execution
• Partner with engineering, product, and security teams to ensure infrastructure meets scalability, security, and compliance requirements
• Improve CI/CD pipelines, deployment automation, and operational consistency across environments
• Design highly available systems capable of supporting global SaaS workloads
• Implement tooling and reporting that provide transparency into infrastructure usage and cost drivers
• Leverage AI-assisted engineering tools to accelerate team productivity, infrastructure automation, and operational insights
• Manage team capacity planning, resource allocation, and workload prioritization
• Drive cross-functional collaboration between cloud engineering, product, security, and other engineering teams
• Required Qualifications
• 7+ years of experience in cloud engineering, platform engineering, or DevOps roles with increasing technical responsibility
• 2+ years of experience in a leadership, management, or senior technical role with direct responsibility for mentoring or developing engineers
• Experience operating production infrastructure for SaaS platforms
• Strong expertise with Microsoft Azure infrastructure and architecture
• Experience working with Infrastructure-as-Code tools such as Bicep, ARM templates, or Terraform
• Strong scripting or programming skills in PowerShell, Python, C#, or similar langua

Additional Information

Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you're in the right place! Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com . We are seeking a Manager, Cloud Engineering to lead and develop a team of cloud engineers while serving as a key technical authority for the architecture, reliability, and evolution of our cloud platform. This role combines hands-on technical leadership with team development, driving infrastructure modernization, automation, and operational excellence across our global SaaS environment while building and mentoring a high-performing engineering team. We are primarily an Azure-based environment with some cloud systems operating in AWS. A key focus for this role is to guide the strategic evolution and consolidation of our cloud infrastructure, ensure platform stability while simplifying architecture, and cultivate a team of cloud engineers capable of owning these objectives independently. This is a hands-on leadership role which allows someone to explore their innate curiosity to solve complex challenges, improve engineering systems, and develop talented engineers. They will build and manage a small team of cloud and database engineers while shaping the long-term evolution of our SaaS platform and fostering a culture of technical excellence.

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