Travel Consultant for Wellness Packages
External
Victory Travel · Trio, SingaporeS$30K–S$36K/yrFull-timeUnknownToday
Client RelationsCRM
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Responsibilities
- Respond to enquiries via WhatsApp, email, and social media in a prompt and professional manner.
- Consult with clients to understand their wellness goals and recommend suitable retreat programs.
- Coordinate bookings with our Thailand retreat partners, including program availability, flights, visas, and travel arrangements.
- Manage client bookings from enquiry to departure.
- Create simple content for our website and social media, including retreat highlights and program descriptions.
- Support outreach to corporate clients and HR teams for group wellness retreats.
- Maintain accurate records of enquiries, bookings, and client communications.
- Who We're Looking For
- Essential
- Excellent written English with strong client communication skills.
- Professional and confident handling WhatsApp and email conversations.
- Basic content creation skills (Canva and simple social media posts).
- Self-motivated, organized, and results-driven.
- Preferred
- Experience or interest in travel, hospitality, wellness, customer service, or sales.
- Comfortable using Google Workspace/Microsoft Office, WhatsApp Business, CRM systems, and AI tools.
- Passionate about health, wellbeing, and helping people.
- You'll Stand Out If You Are
- Empathetic and able to build trust with clients.
- Organized and capable of managing multiple bookings simultaneously.
- Comfortable working independently in a fast-paced startup environment.
- Reliable, discreet, and able to handle confidential information.
- Fluent in a second language (Mandarin, Bengali, Hindi, Tamil, or Malay), which is an advantage.
Benefits
The opportunity to build a new wellness travel brand from the ground up.Direct mentorship from the Director with genuine responsibility from day one.A diverse role combining travel, client relations, sales, and marketing.Competitive salary based on experience.The backing and stability of an established 30-year Singapore travel company.The opportunity to help people improve their health and wellbeing through meaningful travel experiences.
Additional Information
As our first Wellness Travel Consultant , you'll be the face of Victory Wellness , guiding clients from their first enquiry through to booking, travel, and post-trip support. Working closely with the Director, you'll help shape the client experience and play a key role in growing this new brand.
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