Repair Technician

Responsibilities

• Why You'll Love Working at Tobii Dynavox:
• Brand New Office: This is a great opportunity to work in a Brand New, State-of-the-Art Office at our North American Headquarters. A space built for innovation, collaboration, and comfort, complete with free parking and modern amenities!
• Consistent Schedule with Flexibility: Enjoy a Monday-Friday (Daylight) work schedule with flexible start times to support your work-life balance!
• Competitive Pay & Comprehensive Benefits: We offer full-time hours , competitive pay ranges and a full benefits package designed to support your well-being and growth!
• Our Benefits Package Includes:
• Paid Leave Time (PLT): Potential to earn 17 days per year (increases with tenure)
• Sick Days: 5 sick days
• Paid Holidays: 11 paid holidays (including 1 floating holiday)
• 401(k) Retirement Plan: Company match of 50% on the dollar, up to 6% of employee contribution
• Healthcare Coverage: Choose from multiple Medical, Dental, and Vision plans starting the 1st of the month following hire date. Coverage includes dependents and domestic partners
• Wellness Reimbursement: $250 annually to support employee's healthy lifestyle
• Tuition Reimbursement: $3,000 for undergraduate and $6,000 for graduate coursework each year
• Parental Leave: Up to 6 weeks of paid bonding leave and paid postpartum leave for new parents
• Your voice matters: We foster a culture where your ideas and feedback is encouraged!
• Growth-focused: Opportunities for personal and professional growth!
• Supportive team: Join a collaborative, friendly, and motivated group of individuals!
• Join a team that values balance, development, and long-term stability all while helping empower individuals through our life changing assistive communication technology solutions!
• This is a full-time, in-person role, Monday through Friday, based at our North American Headquarters in our brand-new Moon Township facility.
• Office Address: 1400 Cherrington Pkwy, Coraopolis, PA 15108
• As a Repair Technician, you will be responsible for:
• Perform device repairs within a timely manner.
• Communicate with tech support to fully understand the nature of the performance problem and ensure proper repair.
• Inspect finished products for quality and adherence to customer specifications.
• Use Microsoft Office suite (Teams, Outlook, shared documents and drives) to collaborate with coworkers all throughout the country.
• Utilize warehouse systems including barcode scanners, Enterprise Resource Planning software (Microsoft Dynamics 365), and shipping software to track, log, and update shipping information.
• Actively contributes to continuous process improvement by identifying opportunities to optimize warehouse organization and streamline shipping processes.
• Collaborate with our team in other departments to resolve any shipping issues and ensure the flow of shipments is uninterrupted.
• Follow all safety protocols and always maintain organization and cleanliness in compliance with 5S standards.
• Perform various other tasks assigned by manager.
• This is an in-person, full-time role at our North American Headquarters in our brand-new Moon Township facility.

Requirements

• Are Detail-oriented with an appreciation for accuracy, particularly when dealing with shipping labels, addresses, and order contents.
• Are solutions-focused with strong communication skills when problem solving in a team environment.
• Are comfortable using and adapting to new technology for warehouse processes.
• Have strong organizational skills and maintain a clean workspace.
• Enjoy being active and on your feet throughout the day (Light to moderate physical labor is involved.)
• Are reliable, punctual, and self-motivated, wi

Benefits

Additional Information

Why join us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives . At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

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