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Decision Support Assistant

External
bsu logoBsu · Ball State University
$50K–$60K/yrFull-timeRemote2w ago
DocumentationTableauTechnical Writing
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Requirements

  • Bachelor's degree or equivalent in Computer Science, Economics, Mathematics, Psychology, Sociology, Statistics, or related field from an accredited university. In lieu of Bachelor's degree, an associate's degree will be considered when combined with applicable work experience.
  • Graduate-level course work, certification, or degree from an accredited college or university.
  • How to apply:
  • For inquiries, please contact:
  • Cole Heady, Director of Decision Support, at the following email address: ceheady@bsu.edu
  • Please apply via the online Ball State University job portal .
  • Please list three professional references within the online application.
  • Supporting Documents Upload Instructions:
  • Important: Do not use the Autofill feature when uploading your resume.
  • Required Document:
  • Resume
  • Optional Document:
  • Cover Letter detailing your qualifications for the position.

Benefits

$50,000 - $60,000Department:Office of Institutional Research and Decision Support_AAbout this opportunity:This role requires an on-campus presence; it is not a remote position.Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.What you'll do and what you'll bring:Position Function:Duties and Responsibilities:Provide front-line support to users on existing data tools and resources provided by IRDS, including Data Cookbook, Tableau, and Qualtrics. Direct users to helpful resources where required and escalate when needed.Provide consultation and engagement with university stakeholders to expand decision support objectives across the institution. Manage consult form responses, provide individualized support, and complete data requests as needed.Support the director and other DS staff with project management and rollout. Ensure timely release and communication regarding IRDS data products on our website, blog, and training spaces.Perform user testing and analysis to find and report issues in existing data resources.Work with Decision Support staff to support survey development, deployment, and reporting. Monitor survey responses, survey review requests, and IRDS survey distributions. Maintain and update the institutional survey calendar.Support the creation of technical documentation and learning materials for the university community on the effective use of Data Cookbook, Tableau, and other data systems.Perform other related duties as assigned.When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child'Health insuranceDental insurancePaid time offRemote work optionsParental leave

Additional Information

Position Title: Decision Support Assistant


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