Technical Writing and Communications Manager

About the role

Transact is a leading UK investment platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client-focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose : We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrappers, trading and reporting. Our strategy : We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values : We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. Established in 2000, today we have over £77.8 billion of funds under direction on behalf of over 254,000 investor clients (as at March 2026). Equal Opportunities We provide a diverse and inclusive workplace and ensure that all our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Additional Information

Are you passionate about turning technical information into clear, engaging communications? We are currently recruiting for a Technical Writing and Communications Manager on a 12-month FTC to join our marketing team. Role Overview This role is responsible for monthly internal and external communications, with a strong focus on technical writing across the Group and Transact. It leads on tone of voice, style, and language consistency, championing best practice across all communications. Working within the Marketing team, the role includes overseeing internal publications such as the Monthly Wrap newsletter, managing website content (including client-focused information), and producing sales aids and buying guides. It also involves significant document management, ensuring all forms and user guides are accurate and up to date. Responsibilities include: Management and publication of monthly internal publication, Monthly Wrap. Maintain an understanding of wider business initiatives, projects and wider market context to inform communications. Managing and communicating technical developments that promote functionality and support understanding. Development, organisation and delivery of documentation, including user guides, forms, and online resources. Manage processes and signoff of documentation, to reflect system and/or regulatory changes. This will include managing version control, signoff, hosting and review. Work with our development teams in the UK and Australia to update forms, using Scribus in line with product and regulatory changes. Overseeing print runs for quarterly statements and other miscellaneous printing. Person Specification Fundamental to this role is attention to detail, stakeholder management and a good understanding of the financial services sector. The ideal candidate will have excellent communication skills with the ability to grasp technical concepts and convert them into simple consumer-friendly language that is easy to understand and concise.

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