Senior Product Manager, Project & Program Management, Emerging Technology

About the role

Emerging Technology is Salesforce's 0-to-1 engine - the team that discovers, builds, and proves out new capabilities as Customer Zero before handing them off to scale. As Senior Product Manager for Project & Program Management, you'll be the person who helps product owners cut through the noise. You won't own a product portfolio; instead, you'll embed directly with PMs, engineers, designers, and cross-functional partners to bring structure to ambiguity, clear blockers, and help the team execute at the pace this work demands.

Responsibilities

• Partner with product owners: Work side-by-side with PMs to plan, sequence, and execute their projects. Help break big problems into shippable milestones and hold the line on scope and timelines
• Drive cross-functional coordination: Own the coordination layer across engineering, design, data, security, and partner teams. Proactively identify dependencies and get ahead of blockers before they stall progress
• Navigate partner team complexity: ET projects almost always touch other orgs - help PMs understand and manage the nuance of cross-org work so nothing falls through the cracks
• Run project cadences: Stand up and facilitate the right rituals for each project - standups, milestone check-ins, sprint reviews, and stakeholder syncs. Keep them lightweight and useful, never ceremonial
• Create clarity on status and risk: Maintain honest, clear project health updates that give leadership visibility without creating overhead for the PMs doing the work. Surface risks early and facilitate trade-off decisions
• Enable PM effectiveness: Help product owners level up their execution skills - coach them on communicating status, running effective meetings, and navigating the organizational dynamics that come with 0-to-1 work inside a large company
• Drive continuous improvement: Run retrospectives, identify what's slowing the team down, and iterate on how projects are managed so the team keeps getting faster

Requirements

• Required Qualifications
• 5-8 years of experience in program management, technical program management, or project-oriented product management within enterprise technology
• Proven track record of driving complex, cross-functional projects to completion across multiple teams and orgs simultaneously, managing dependencies and competing priorities without losing momentum
• Deep comfort operating in ambiguity - you move fast, cut scope when needed, and optimize for outcomes over process without waiting for perfect information
• Strong communication and interpersonal skills: you can translate messy project dynamics into clear, honest updates for executives and individual contributors alike, and build trust quickly with PMs, engineers, designers, and business partners
• Fluency in Agile methodologies (Scrum, Kanban) with the judgment to adapt frameworks to what the team actually needs
• AI fluency: comfortable using AI tools to accelerate work, remove bottlenecks, and help teams ship faster
• Hands-on experience with modern project management tools like Linear, with a perspective on how tooling can improve team velocity and visibility
• Experience working within or alongside internal platform or infrastructure teams at a large technology company
• Familiarity with Salesforce's product and engineering org structure
• Background in 0-to-1 product development or innovation programs
• Experience coaching or mentoring product managers on execution practices
• A related technical degree

Benefits

Additional Information

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

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