UNIQLO Retail Sales Associate (Full Time) - Downtown Crossing

Responsibilities

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management
• Required Skills and Abilities:
• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
• Education/Experience:
• High School Diploma or G.E.D., or 6 months retail or related experience
• Full-Time Availability Requirements:
• Average 32 or more hours per week based on business seasonality.
• Open availability on weekends (religious exemptions will be considered).
• Restrictions on availability limited to two days per week.

Benefits

Additional Information

Join our grand opening team for our newest Massachusetts location this April 2026 at Downtown Crossing! Salary: $18.00 / hour This position is for full-time only. Full Time Employees at the Downtown Crossing location hired as of February 8, 2026 - April 3, 2026 are eligible for a sign-on bonus totaling $ 1,500 . Payout Schedule: $500 after completion of 3 months of employment $500 after completion of 6 months of employment (3 additional months) $500 after completion of 12 months of employment (6 additional months) We offer competitive compensation for Sales Associates starting at $17.50 / hour along with a clear path to promotion opportunities every 3 months based on individual performance! The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. Career advancement opportunities for driven team members who consistently deliver strong results. Position Overview: Reporting to the Store Manager, the Sales Associate (Full-time & Part-time) is the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

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