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Business Analyst

External
tollgroup logoTollgroup · Richmond, Australia
ContractOn-site2w ago
Business AnalysisExcelMovePower BIProcess ImprovementRequirements Gathering
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Requirements

  • We're looking for motivated professionals who bring:
  • 3-5 years' experience in business analysis preferrable in Government & Defence, reporting, or process improvement.
  • Experience in supply chain, logistics, Defence contracts, or complex operations (preferred).
  • Relevant tertiary qualifications in Business, Supply Chain, IT, or related fields will be highly regarded, along with formal Business Analysis training or certification.
  • Strong requirements gathering, process mapping, and stakeholder engagement skills.
  • Proficiency with Excel and data visualisation/reporting tools (Power BI, SQL).
  • Understanding of ERP/WMS systems and their integration with operations.
  • Excellent communication skills, with the ability to present analysis clearly to non-technical audiences.
  • Strong analytical and critical thinking abilities, with a focus on problem solving.
  • Eligibility to make the grade
  • To apply for this role, you must:
  • Be an Australian Citizen.
  • Be eligible to obtain and maintain an AGSVA Defence Security Clearance (Baseline or higher).
  • Be prepared to undertake pre-employment checks including criminal history, medical, and other background assessments.
  • Next Steps
  • Submit your resume and a brief cover letter outlining your experience and what motivates you to work with us via the "apply " link.
  • Apply now and help deliver what matters - directly supporting Australia's Defence capability
  • What moves you?

Benefits

Industry-leading training and career development.Supportive, inclusive teams with approachable leaders.Opportunities to grow across a global logistics network.A role where your insights have national impact.How you'll make the right impactAs a Logistics Operational Business Analyst, you'll play a key role in ensuring our Defence logistics operations run efficiently and in line with contract expectations. Reporting to the Operations Manager, you will:Analyse data, systems, and processes to identify trends, risks, and improvement opportunities.Gather and document business and functional requirements with operational and contract stakeholders.Develop process maps, data models, and root cause analyses to support projects and operational changes.Monitor KPIs and service levels, providing dashboards, reports, and evidence-based insights.Collaborate with IT, operations, and commercial teams to deliver solutions aligned to Defence needs.Support continuous improvement initiatives, digital tools, and automation opportunities.Assist in contract governance activities through reporting and performance tracking.Vision insurance

Additional Information

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Logistics Operational Business Analyst - Defence Theatre Logistics (DTL) Shape the future of Defence logistics with Toll Group. Are you ready to apply your analytical expertise to a role that directly supports Australia's Defence capability? At Toll Group , we are proud to be expanding our Government and Defence portfolio through the Defence Theatre Logistics (DTL) contract. We are seeking experienced and motivated Logistics Operational Business Analysts to drive operational efficiency, service excellence, and continuous improvement across multiple Defence sites nationwide with experience in the Government & Defence sector Based at RAAF Richmond in NSW , you will play a key role in bridging operational teams, commercial functions, and IT stakeholders. Your responsibilities will include gathering and analysing business requirements, interpreting operational data, identifying improvement opportunities, and supporting the development of effective solutions aligned with contractual objectives and Defence expectations. This is more than a traditional analytical role - it's an opportunity to solve complex problems, collaborate with key stakeholders, and contribute to meaningful outcomes that support critical Defence operations across Australia. Why join us? When you join Toll Group, you're not just taking a job - you're joining a global team of more than 16,000 people driven by one shared purpose: to deliver what matters.


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