Head of Presentations and Design - Jupiter Asset Management Ltd

Responsibilities

• Workload & Capacity Management
• Own and manage the full presentations pipeline, ensuring constant prioritisation, triage, and effective resource allocation across a high volume of concurrent requests.
• Implement and maintain a rigorous workload management framework, tracking every active request, forecasting demand spikes, and making real-time decisions on prioritisation and resource deployment.
• Identify and eliminate time wastage across the team; maintain a zero-tolerance approach to low-value activity when the queue is under pressure.
• Develop and manage a slide reuse library, actively identifying opportunities to repurpose existing content and reduce production time without compromising quality.
• Team Leadership & Offshore Management Lead a blended team where approximately 70% of capacity sits with an offshore outsourced provider in India, ensuring seamless day-to-day coordination, clear briefing standards, and consistent quality output.
• Manage the offshore relationship with a hands-on, operationally engaged approach: setting SLAs, conducting regular performance reviews, resolving blockers promptly, and continuously raising the bar.
• Provide close day-to-day oversight and coaching to both in-house and offshore team members, maintaining high standards and a culture of accountability and continuous improvement.
• Act as coach rather than individual contributor, your value is in multiplying the team's output, not in producing slides yourself.
• Senior Stakeholder Management Serve as the primary escalation point and trusted partner for senior stakeholders across Sales, Events, Performance, Investment Management, Compliance, and Marketing.
• Manage expectations proactively, communicate clearly on capacity constraints, realistic turnaround times, and trade-offs, with the confidence and gravitas to push back when necessary.
• Build strong working relationships across the business so that stakeholders understand and work constructively within the team's processes.
• Partner closely with Sales and Events teams to anticipate upcoming demand and plan resourcing accordingly.
• Project & Delivery Management Run the presentations function as a structured delivery operation, with clear intake processes, defined SLAs, transparent status reporting, and escalation protocols.
• Coordinate complex, multi-stakeholder decks that require input from Performance, Investment Managers, Compliance, and Sales simultaneously, ensuring nothing falls through the gaps.
• Maintain a clear view of all work in flight at any given time; proactively identify and resolve bottlenecks before the

Additional Information

The Value of Active Minds About Jupiter Jupiter is one of the UK's leading investment management companies with just under 500 employees and £54 billion worth of assets under management (as at 31st December 2025). Jupiter provides investment services to individual and institutional investors through mutual funds (UK unit trusts, Luxembourg SICAVs and Dublin OEICs), separately managed accounts and sub-advised funds. Jupiter has experienced a period of international growth with offices open in EMEA and APAC. The majority of our employees are based in our London office located just minutes from Victoria station which provides stair-free access from both the Underground's Victoria line and National Rail platforms, as well as limited road crossings to the Jupiter office. Our London office was designed to encourage employees to live active, healthy lives with floor-to-ceiling windows that allow for greater natural light and the benefit of a private balcony, table tennis room, cycle storage and on-site shower and locker facilities. The short distance to Green Park and St James' Park also provides employees with a natural space to relax during their lunch break and a healthy alternative to office-based meetings. We offer our UK employees a 3:2 hybrid working arrangement where Tuesdays, Thursdays and a third day of your choice are worked from the office. The other two days may be worked from home. This facilitates collaboration and allows employees to maximise productivity whilst maintaining a healthy work/life balance. Background We are looking for an exceptional operational leader to head Jupiter Asset Management's combined Presentations & Design function. This is a leadership and management role for someone who thrives in high-volume, high-stakes environments and is energised by the challenge of running a complex delivery operation. The team operates at significant scale and pace, demanding relentless prioritisation, smart process design, and a highly engaged approach to team management. Approximately 70% of the team is based with an offshore outsourced provider in India, making offshore management and cross-timezone coordination a core part of the role. The successful candidate will need to be brilliant at workload management, skilled at senior stakeholder engagement, and deeply experienced at managing outsourced delivery teams to a high standard.

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