Associate Director Infrastructure Cloud & Operations
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At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Associate Director, Americas Cloud & Data Center Lead is responsible for the design, engineering, and operations of our Hosting infrastructure across on-premise Datacenter, AWS and Azure landscape. This role closely partners with Global Cloud & Data Center Lead to ensure alignment with overall strategy and ensure solutions & operating model are able to meet business priorities across all functions/departments in Americas, while maintaining compliance with GxP, FDA 21 CFR Part 11, and applicable global regulations. In addition, this role supports operationalization of Eisai's Cloud Center of Excellence (CCoE), and Eisai's Global Capability Center (GCC) in Vizag, India. The role also carries responsibility of managing 10+ million-dollar budget, commercial negotiation with partners, and financial reporting. The role supports and enable strategic direction on technology selection, system integration, and governance across all hosting infrastructure, and is responsible for spend optimization, migration, and modernization programs in Americas region. Main Duties & Responsibilities 1. Americas Cloud & Data Center Operations - Responsible for Operations of Cloud and Data Center Services including management of full time, contractor and partner resources/engineers across all Hosting areas including Compute, Storage, Backup, Database, Disaster Recovery & Infrastructure monitoring services. - Lead 24x7 operations for hosting services, disaster recovery, including cost management. Oversee IT Service Cost Delivery model for the portfolio with sound financial recommendations and clear Total Cost of Ownership analysis. - Responsible for supporting partner governance and ensuring Service Levels are met - Owns Proactive Problem management for applicable services. - Responsible for Americas/regional FinOps activities: implementation of tagging taxonomies, cost allocation frameworks, chargeback/showback models, and cloud budgeting processes in alignment with Global Cloud Strategy. - Responsible for life cycle management of hosting infrastructure. 2. Americas Architecture Services & Engineering - In alignment with Global Cloud & Data Center strategy, lead the implementation, engineering, and operationalization of hosting and cloud infrastructure solutions across the Americas region. - Ensure global architecture standards, landing zones, and governance frameworks are consistently adopted within the Americas landscape. - Adapt and optimize architectures, where required, to meet region-specific business, regulatory, and performance requirements, while remaining aligned to global principles. - Collaborate with the Global Cloud & Data Center Lead on architecture evolution, standards definition, and roadmap alignment. - Review and validate technical designs for Americas-specific solutions, ensuring compliance with global standards and local regulatory requirements. - Support implementation of Infrastructure as Code (IaC) and automation frameworks to drive standardization, scalability, and operational efficiency within the region. 3. Americas FinOps Governance & Financial Leadership - Own and manage Americas-specific cloud financial performance across AWS and Azure, including budgeting, forecasting, and cost optimization. - Execute FinOps practices within the Americas region in alignment with global frameworks, including tagging strategies, cost allocation models, and showback/chargeback mechanisms. - Drive region-specific cost optimization initiatives, identifying opportunities for efficiency improvements while maintaining performance and compliance. - Provide inputs into global FinOps strategy, tooling selection, and governance through collaboration with the Global Cloud & Data Center Lead. - Support commercial discussions with cloud providers by providing regional consumption insights, forecasts, and optimization recommendations. - Deliver regular financial reporting and insights for Americas leadership, aligned with global reporting standards. 4. Enabling Global Capability Center (GCC) - Partner with the Global Cloud & Data Center Lead and GCC leadership to enable delivery of cloud and infrastructure services from Eisai's Global Capability Center (Vizag, India). - Ensure effective consumption of GCC capabilities for Americas operations, including cloud engineering,
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