Maintenance Apprentice
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About the role
Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether helping residents call one of our communities' homes, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be. The Role: The Maintenance Apprentice is an essential member of the maintenance team, directly reporting to the Community Manager. This role demands a high level of professionalism, effective communication, and positive interactions with both residents and staff. A proactive approach is critical to preserving the property's appearance and ensuring its smooth operation. The successful candidate will be entrusted with various responsibilities, including performing minor repairs, efficiently managing time, and prioritizing tasks to maintain the property to the highest standards for the benefit of residents. The incumbent in this role must possess high professionalism and positive engagement for our residents and the workforce.
Requirements
- 2+ years of grounds or porter experience.
- Knowledge of and ability to safely operate property maintenance equipment (e.g., pressure washer, leaf blower, snowblower).
- Ability to perform minor maintenance and repairs as needed.
- Detail-oriented and thorough.
- Strong time management and organizational skills to handle multiple tasks efficiently.
- Ability to work independently and as part of a team in a fast-paced environment.
- Thorough understanding of safety hazards and proper use of various cleaning and sanitizing solutions.
- Good interpersonal skills with polite and courteous demeanor toward staff, prospects, residents, vendors, and all visitors of the property.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
- High School Diploma or equivalent
- Key Accountabilities
- + Customer Service and Maintenance
- Provides exceptional customer service with every interaction and delivers high-quality maintenance service.
- Complete assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
- Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
- Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property's maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
- + Adherence to Property Management Rules, Regulations, and Guidelines
- Complies with Avanath's safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety-related laws and requirements, and reporting accidents and incidents promptly and accurately.
- Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act , and all other laws pertaining to the apartment industry.
- + Physical Demands & Working Conditions
- The incumbent in this position is classifie
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