11 Months Contract Digital Ambassador - BWY
External
Recruit Express · SingaporePrepare for this interview
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About the role
Provide prompt and courteous assistance to customers with their general inquiries regarding banking services, products, and digital platforms. Proactively engage with customers to understand their banking needs and identify opportunities for digital adoption. Assist customers with the setup and initial usage of digital banking services, ensuring a smooth onboarding experience. Encourage and guide customers to adopt cashless payment methods where suitable, explaining the convenience and security benefits. Maintain a comprehensive and up-to-date knowledge of the bank's latest products, services, and digital offerings. Actively learn about new features and updates to digital platforms to effectively communicate them to customers. Build and maintain strong, positive relationships with customers by providing exceptional service and support. Qualified candidates are invited to submit their applications in (MS Word) format to Tan Wan Yee, Ashlyn R26162123 at ashlyntan@recruitexpress.com.sg Recruit Express Pte Ltd EA Licence No: 99C4599 Only shortlisted applicants will be notified.
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