Reservation & Ticketing Executive #72143

Responsibilities

• Manage bookings and walk-in inquiries, handling the entire ticketing process.
• Make bookings, reservations, confirmations, and changes accurately for passengers.
• Handle inquiries from passengers, agents, corporate clients, and BSPs via phone and email.
• Process reservations, mileage redemptions, ticket issuance, schedule changes, re-bookings, and re-issuance efficiently.
• Keep member accounts updated according to profile changes.
• Inform clients about current promotions, provide program materials, and assist with forms.
• Address feedback and complaints, coordinating with support to resolve issues.
• Participate in strategic planning, including needs analysis and budget preparation.
• Identify new business opportunities during team meetings.
• Manage ticket handling and event logistics.
• Stay updated on market trends, airline requirements, and industry changes.
• Perform other duties assigned by management, ensuring effective implementation and continuous improvement of the Quality Management System.
• APPLY NOW!!!
• 2 years of relevant experience with a good understanding of airfares and reservations.
• Ability to work independently, stay patient, and perform under pressure.
• Strong team player with excellent interpersonal skills.
• Proficient in Air Ticketing and GDS (Amadeus) is advantageous
• Knowledge of the Sabre system is beneficial
• Kindly apply through ANY of the following methods:
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #72143 on the email subject.
• Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Additional Information

Job Description Industry/ Organization Type: Traveling Agencies Position Title: Reservation & Ticketing Executive Working Location: Beach Road Working Hours: 5.5 days (Mon - Fri, 9.00am - 5.00pm; Sat, 9.00am - 1.00pm) Salary Package: Basic salary up to $3,500 + Variable bonus Duration: Permanent Role

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