Identity & Access Management (IAM) Engineer

Responsibilities

• System Management: Conduct configuration, integration, maintenance, performance management, troubleshooting, and operational support of IAM platforms and services.
• IAM Technology Deployment: Support IAM technology deployment projects involving platforms such as Veza, Microsoft Entra ID, Active Directory, and CyberArk.
• Cloud Identity Security: Support cloud identity security capabilities including conditional access, identity protection, MFA, and Zero Trust-aligned controls.
• Programming/Scripting: Perform system-level scripting and automation using technologies such as PowerShell and Python to support IAM processes and integrations.
• Application Integration: Build and maintain integrations using SAML, OAuth/OIDC, SCIM, and REST APIs to support secure authentication and authorization.
• Access Governance: Assist in identifying stale access, orphaned accounts, excessive permissions, and other identity governance risks across environments.
• Provisioning & Fulfillment Support: Participate in provisioning, deprovisioning, onboarding, offboarding, and access modification activities while supporting automation and process improvements.
• Automation & Workflow Improvement: Identify opportunities to streamline manual IAM processes through automation, scripting, and workflow enhancements.
• Security Standards: Support enforcement of IAM security standards and best practices including RBAC, ABAC, MFA, least privilege, and secure authentication patterns.
• Metrics & Reporting: Assist with tracking and reporting IAM operational metrics such as provisioning timelines, access review completion, and access governance findings.
• Collaboration: Partner with IAM Analysts, application owners, infrastructure teams, and security teams to deliver secure and scalable IAM solutions.
• Documentation: Document IAM integrations, workflows, platform configurations, standards, and operational procedures.
• Compliance Support: Support audit activities, evidence collection, and remediation efforts related to IAM controls and regulatory requirements.
• Communication: Maintain strong communication and collaboration across technical and business teams.
• What Do You Need?
• 2-4 years of experience in IAM engineering or related roles.
• Experience with IAM platforms such as Microsoft Entra ID, Active Directory, CyberArk, and Veza (or similar IGA tools).
• Experience supporting IAM provisioning, identity lifecycle management, and access governance processes.
• Experience integrating applications using SAML, OAuth/OIDC, SCIM, and REST APIs.
• Experience supporting cloud identity security capabilities including conditional access and securing SaaS applications.
• Strong understanding of IAM fundamentals including RBAC, ABAC, MFA, least privilege, and identity lifecycle man

Benefits

Additional Information

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who's committed to meeting your needs today and tomorrow. On the leading edge: We're innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we're a partner you can trust.

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