IT Engineer

About the role

ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring including oil-spill detection, and finance, contributing to global security and community resilience. ICEYE is headquartered in Finland and operates globally across Europe, North America, the Middle East, and Asia-Pacific. We have more than 900 employees, united by a shared vision: improving life on Earth by becoming the global source of truth in Earth Observation. Your day-to-day responsibilities - Provide day-to-day IT support for ICEYE employees globally, troubleshooting endpoint, access, and secure communications issues - Operate, maintain, and troubleshoot secure communication platforms and associated endpoint configurations - Manage device provisioning, endpoint lifecycle operations, patching, and MDM configurations across Windows, macOS, and Linux environments - Administer user access, SSO assignments, and permissions management using IAM platforms including Okta - Create and maintain operational documentation for IT procedures, endpoint configurations, and issue resolution workflows - Support enterprise networking and secure connectivity troubleshooting across VPNs, DNS, DHCP, and related infrastructure - Collaborate with global IT and stakeholder teams to ensure operational continuity and a high standard of user support

Requirements

• Previous experience in a hands-on IT support, systems administration, or IT engineering role
• Strong troubleshooting skills across Windows, macOS, and Linux operating systems
• Practical experience with endpoint management tools such as Intune, Kandji, Workspace One, Puppet, or Ansible
• Experience working with identity and access management platforms, with Okta experience considered highly valuable
• Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and enterprise connectivity troubleshooting
• Experience using enterprise IT Service Desk ticketing systems
• Ability to manage operational priorities and communicate technical concepts clearly to non-technical users
• Eligibility to obtain and maintain a national security clearance within the country of employment
• Experience with GitOps, infrastructure as code, or modern automation tooling
• Experience administering secure communication or enterprise mobility platforms
• Familiarity with technologies such as Keycloak, Mattermost, Nextcloud, FleetDM, Palo Alto, Cisco, or Juniper
• Experience supporting global or distributed workforces in an international environment
• Application Process
• TA Screen (30 mins)
• Interview with Hiring Manager (30 mins)
• Technical Interview with Team (60 mins)
• Interview with Stakeholder Team (30 mins)
• Working at ICEYE
• How We Work (Our Values)
• Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
• Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the why behind decisions.
• See the big picture: Stay close to what's happening across

Benefits

Additional Information

Role highlights: - IT Engineer - Location: Espoo - Department: IT - Reports to: Head of IT Service and Operations - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening (incl. SUPO, where required) Why this role matters: As an IT Engineer, you'll support ICEYE's global workforce by ensuring reliable and secure day-to-day IT operations across endpoint management, access control, and secure communications platforms. Your work will directly enable teams operating mission-critical Earth Observation and defense technologies to collaborate securely and efficiently around the world.

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