Business Analyst
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About the role
An exciting opportunity to play a pivotal role in driving strategic change projects and shaping services and processes university-wide in alignment with the University's vision and strategic plan. A proactive and customer-centric Business Analyst, your responsibility will encompass implementing our service design and process improvement strategies. You should bring experience in service design and a keen eye for process enhancement within a large organisation, focusing on delivering comprehensive service designs that meet business requirements and enhance customer value. This position goes beyond an IT focus, requiring a wealth of experience in designing end-to-end processes. In close collaboration with the broader Change team, Architects, and our IT partners, your role involves supporting and ensuring stakeholder understanding and engagement with the University's approach to service design and business process improvement.
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Company Intel
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