VIP & Courtside Intern

Responsibilities

• Support with strategic planning of experiences to support retention strategies, generate new revenue streams, and deliver exceptional member experiences.
• Execute extensive research of VIP Hospitality, VIP engagement, innovative solutions and best practices across leagues to inform future membership services and retention strategies.
• Support data management initiatives to maintain data integrity on our VIP & Premium Membership bases.
• Complete monthly calculations and reconciliations for key accounts
• Collaborate across multiple internal departments to coordinate on court experiences
• Deliver enhanced premium seating experience
• Perform daily multi-department needs in relation to VIP members, satisfaction, and account servicing
• Provide assistance to high profile customers in order to elevate their overall experience
• Keep team aligned with important dates across all lines of business daily
• Adhere to all MLSE standards and policies.
• Work in compliance with the provisions of the Occupational Health & Safety Act.

Requirements

• Currently enrolled in a University or College degree, diploma or certificate in sports, events, marketing, public relations, or related field.
• A proactive approach toward day-to-day activities and shifting demands, demonstrating a high level of initiative, independence, and attention to detail.
• A self-starter with the ability to work independently.
• Available for TML, TR, TFC, ARGOS, Marlies, Raps905 and LIVE home games and special events, including evenings & weekends.
• Ability to manage multiple tasks in a fast-paced environment.
• Willingness to be always a team player.
• Strong leadership skills and problem-solving skills.
• Effective communicator that can clearly convey information.
• Self-motivated, detailed and organized.
• Job Posting Compensation Range/Rate:
• $38,760
• We're glad you're here. Once you apply, we'll follow up by email, and you can track everything in your Candidate Portal . Want instant updates? Opt-in for SMS notifications to stay in the loop.

Benefits

Additional Information

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities - united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we're proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams - and world-class entertainment - to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we've invested more than $45 million into Ontario communities -- and we're just getting started. This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we'd love to have you on our team. ** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we're looking for. ** Job Description As part of the MLSE VIP Experience and Hospitality team, you will have the unique opportunity to support the team on a day-to-day basis with a wide range of initiatives and have the opportunity to gain knowledge and experience across (7) Brands (TML, TR, TFC, ARGOS, LIVE, Marlies, Raps905) and (4) Different venues - (SBA, BMO, Bud Stage, CCC). MLSE's Internship term dates are from September 8, 2026 - December 18, 2026

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